Flipkart India Private Limited
- Mobile already activated with other contact which i never used Open
Shaik Babji filed this complaint against Flipkart India Private Limited on Jul 20, 2020
Hi Team,
I am Shaik Babji From Bangalore, I have purchased Samsung Galaxy S**Lite Smart phone in Feb *th **** From Flipkart.
Today when is Checked in Samsung shop there is a option Offers for you, when I clicked on it, it is asking me to Check whether my device will Eligible to offers or not,
When I clicked on check Eligibility- It asked me to enter the IMEI number, when I enter the IMEI number a otp has been sent to the Number which I never user on my Mobile phone to activate.
When I call to Samsung they told it is the phone number with which your phone is activated. I told them I am using only two mobile numbers from past * years, then they asked me to send a email to Samsung.
@Flipkart @samsung why it is showing wrong mobile number which I didn’t used to activate my mobile.
If it is showing correct mobile number then I got second hand mobile.
I want this to be fixed.
I want this phone to be replaced with a New one, Because it is already activated with other contact number I never used.
This is really disgusting act , if we trust on online shopping and purchase a product which cost thousands of rupees and ur sellers cheating us by selling old used mobile phone.
Please check the attachments for other details.
My contact – ********** is Registered and it is the only number I am using.
I have activated my mobile number with ********** and it should show the correct number.
Flipkart Order Number: OD******************
Invoice Date: *th Feb -****
Price ; *****.**
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Flipkart India Private Limited
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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