Iapl Group (mitsubishi Heavy Industries India)
- Mitsubishi AC Unit Not working Open
I have purchased Mitsubishi AC on * May **** at RakhiWala Shop, Chennai. After few months we are seeing one or other fault in purchased AC and we have been reaching out to dealer & service center back and forth.
Basically my purchase comes with Sales and Service Warranty. Service is taken care by Freeze Aircons (Washermenpet, Chennai).
Ever since my purchase, I have been forced to reach to service center every time due to AC unit not working as expected.
on **th Nov **** - Customer care team audited and found indoor Coil Leak, AC gas leak and corrected problem after a while.
on *rd Dec **** - As per customer care team confirmed on audit that Indoor unit cooling coil replaced as unit is not working.
on **st Jan **** - Outdoor Unit again stopped working, and they have took PCB and motor by hand for further checks and service.
post **st Jan **** - they have not returned AC unit and not responded properly to calls and not at all updating us with proper details.
Past * months we have been not using AC and also the shop where we have purchased is not helping us either.
We tried reaching to Mitsubishi Customer care number - and they have asked directly reach out to freeze Aircon who is not helping or updating for very long time.
Could you also help us from here.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."
having invested INR *,**,*** in buying * high end Mitsubishi heavy industries ac in month of February ****, which has been installed so badly by your preferred Dealer Indian Refrigeration that the gas won’t stay in the pies it leaks every mon...
Jul 23, 2019 by Vidya Gupta