Myntra Design Pvt Ltd
- Missing Product in package Open
Namita Sharma filed this complaint against Myntra Design Pvt Ltd on Jul 13, 2020
I am purchased a rust orange kurta with trousers of brand all about you against order no . *******- ******* -*******.I was requested for exchange of size and exchange package is deliver to me on *rd July ****. When I was opened the packet, trouser is missing from the package and i am received only kurta. I am immediately contacted to customer care of myntra after opening the packet and raise the concern to myntra but there customer support executive denied to raise a complaint because ** hours expire after delivery as per there policy. My product is eligible for ** days return and even we are not opened the packet for * to * days due to covid ** precautions .I request you to take necessary action on this matter . Since in this circumstances of pandemic in the country ,it is the complete mental harassment with the customer and wastage of consumer time and money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Myntra Design Pvt Ltd
Resolved
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Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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