Uber Eats India
- Missing food items in the delivered packet Open
Divyang Shah filed this complaint against Uber Eats India on Jul 29, 2019
Hello everyone here,
I ordered a complete meal from McDonald thorough Ubereats but fries & coke were missing in the delivered packet so I reached Ubereats customer support in the help section of the mobile App .
Please check the attached screenshots to know how Ubereats customer support replies to a customer. It feels that they are not here to help us and just to reply sorry about whatever happened.
Even I asked for a cashback for the fries and coke for which I asked paid them still they are not even ready to provide cashback for the items not delivered by then for which I have already paid them in advance.
I strongly recommend not to use Ubereats for any food ordering instead go for other services available on internet, they always provide the best service in terms of customer service.
I request all of you who are reading this review: DON'T USE UBEREATS SERVICES.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Uber Eats India
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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