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Divyang Shah filed complaint against Uber Eats India on Jul 29, 2019
Hello everyone here,
I ordered a complete meal from McDonald thorough Ubereats but fries & coke were missing in the delivered packet so I reached Ubereats customer support in the help section of the mobile App .
Please check the attached screenshots to know how Ubereats customer support replies to a customer. It feels that they are not here to help us and just to reply sorry about whatever happened.
Even I asked for a cashback for the fries and coke for which I asked paid them still they are not even ready to provide cashback for the items not delivered by then for which I have already paid them in advance.
I strongly recommend not to use Ubereats for any food ordering instead go for other services available on internet, they always provide the best service in terms of customer service.
I request all of you who are reading this review: DON'T USE UBEREATS SERVICES.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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On **th afternoon they delivered me a different item of *** rs unlike what i ordrred. i called them but they refused to help.
I not even said to cancel the order but they did and they deduct amount for that I am asking they talking badly and telling s you have to pay and delivery boy not even Text or call when they reach then how customer ...
I ordered food from MacD on **th Dec using Uber eats app. Restaurant cancelled my order. When I tried to speak with uber eats help they sent me below email:
I ordered ** inch pizza with regular crust and extra cheese. But delivered pizza was just * inch and there was no crust and extra cheese and quality of pizza was also worst.
I have ordered food from uber eats and when i click on place order the double money got deducted from my debit card and no single order placed Order section is showing blank Please refund my money