Mi
- Mi TV Display panel issue No Replacement Open
Prince V Thachil filed this complaint against Mi on Jan 04, 2023
I had purchased "Mi ***.* cm (** Inches) *K Ultra HD Android Smart LED TV *X | L**M*-*AIN (Black)" TV in Jan ****. On Nov** ****, the display started showing lines and issues. A case was raised and technician visited to check TV on next day. He confirmed that the problem is with display panel and it has to be replaced. The initial commit was to provide replacement in *days, but nothing happened. Since then I have been in contact with MI customer care and they keep repeating "we will get back to you with an update as soon as possible".
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Mi
Resolved
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Royals Moonlight Resort
"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."
Archana R
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