How to file a complaint against Mi?
- Go to "File a Complaint" page
- Choose Mi and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Mi
Mi
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Helping you with Mi complaints
If you want to complain about a problem that relates to Mi, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Mi services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mi?
If you are not satisfied with Mi, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Mi and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mi
But before filing a complaint, you should
a. Contact the customer support of Mi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Mi
Find the contact details of Mi to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Mi to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Mi to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
I have purchased MI TV through Flipkart on **-May-**. After * months Blurred screen issue occurred. At that time technician repaired it.after sometimes same issue happened *nd time ,again different technical came and repaired it. I raised compl...
Jun 05, 2021 by Hitesh Ramanbhai Patel
Mi - Mi TV Display failed 3 times with in 3 years of purchase Closed
I Purchased MI TV ** inch on May ****, and even before installation, TV display have some issue and the same was replaced. Just * months before warranty the TV display once again failed and the same was replaced under warranty. Due to this freq...
Apr 20, 2021 by Saravanakumar Perumal
Mi - Found Foreign material inside the Unit Open
Found foreign material inside the Backlight unit ...
Apr 17, 2021 by Nivasbabu
Mi - Tv Burned Open
TV is fully burned.its affected, my house is fully fired.......
Mar 29, 2021 by LAKSHMI NARAYANAN L
My *years old tv purchased from Flipkart is not functioning as its picture is not coming in screen....
Mar 27, 2021 by Mithlesh Ojha
Mi - Replacement not provided by MI for a defective product Open
I purchased a MI Smart Water Purifier from mi.com but it is a defective product. I created a complaint with mi.com on *th Jan ****. But as of now company is not providing any solution or replacement of the product. Please help....
Jan 19, 2021 by Kishore Kumar Kasi
I ordered MI Smart band *i black order I'd: **************** on *th December still I didn't get my order . As per pin code I have to get my order within * - * days. I raised a complaint in Mi.com regarding my order but they didn't respond prop...
Dec 29, 2020 by Md.Mansur Ahmed Ansari
Mi - Wrong product delivered Closed
Actually I have ordered a Mi fitness band and I got delivered a kids watch which was literally of no use for me then after that I requested a return policy and tried for legit * days it says that request rejected and they even send you a email...
Dec 19, 2020 by Aashvi Shah
Mi - All of a sudden TV is showing patches Open
Hi, This is regarding complaint number WOIN*************. I have raised this complaint on *rd December and based on that technician visited at my place on *th December and during visit he mentioned there is no damage from outside and it's a dam...
Dec 08, 2020 by Trupti Kunal Dhoke
Mi - Patches from internal Closed
Hi, This is regarding complaint number WOIN*************. I have raised this complaint on *rd December and based on that technician visited at my place on *th December and during visit he mentioned there is no damage from outside and it's ...
Dec 07, 2020 by Kunal Dhokr
Mi - No audio and video sync from the time of purchase Open
*. I have been contacting the customer care since March and the issue is not solved. *. Everytime I contact them, they tell me to raise a repair request. But, after that also, the issue is never resolved. Somebody from the back end team calls ...
Dec 05, 2020 by Amulya A Patil
Mi - Wrong item I got Closed
I ordered MI neckband bluetooth but I got local one and it's already broken so ** days I'm calling customer care no one is responding properly so plz do needful....
Nov 24, 2020 by Hemanth
Mi - Mi tv panel internally crack Open
I have purcjased mi *x ** inch tv withing ** days while watching tv panel internally cracked service centers are not replacing the tv as saying these is ohysical damage there is no single scratv from outer side of tv even service engineer not v...
Nov 13, 2020 by Amit Shukla
Mi - MI Pro 43 inch flickering Open
Hello, It is very disappointing to experience such a worst service from such a reputed brand. Does this mean that with a company like Xiaomi, does it take ** days to attend consumer complaint and i it such an unorganised corporate set up? I j...
Oct 24, 2020 by Rikee Shah
Mi - Lines on mi tv display Closed
I bought and mi ** inch tv, immediately after warranty period over, I experiencing a problem that display have vertical lines, within a week time this like gradually spread to **% of the display area. Seems like tv has no use now....
Oct 12, 2020 by JAYAN P
Mi - Remote is not working Closed
My mi tv not working ,service preson came and he told me that because it due to water damage i have taken extended warranty policy also ...
Sep 22, 2020 by Alphonse jose
Mi - Change my item Closed
Thise is not my product Please change ya reply me ...
Aug 26, 2020 by Patnifarhan
Mi - Package not delivered nor allow to cancel Closed
I have order "Mi Tv Pro *X ***" from mi.com/in on **.**.****. Till date they have not shipped nor allowed to cancel. I have contact mi helpline on **.**.**** regarding the same. They have provided an information that the product will be shipped...
Aug 24, 2020 by Reo Khadaun Shabong
Mi - Order missing Closed
My order missing same order not delivered ...
Aug 14, 2020 by Rushabh sapkal
Mi - Complaint against Mi tv service Closed
I've Mi *A TV Pro with warranty till August ** ****. Screen was damaged inside on july **th **** (warranty applicable at the time of damage). I've contacted service center through mobile. They gave me a number so that he should come and fix tv...
Aug 13, 2020 by vineeth
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Questions about Mi
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