Medlife
- Medicines missing and no response about refund Open
Vijay Agarwal filed this complaint against Medlife on Jun 14, 2019
I have been a regular customer of medlife since last * year. On *th June I re-ordered the medicines with Order no #OR****BQ-***A. It was delivered on *th June. To my surprise, the main medicine was missing. When I contacted customer care, they said they can't deliver the medicine but will refund the amount. And they're going to take ** hours to resolve this. Today is **th June and whenever I contact them, they say it's open and will be resolved in **-** hours. On **th June I talked to their senior manager and he said that he wrote an email specifically for this and it'll be resolved within ** -** hours anyhow. But nothing is done. They don't have any proper customer grievance redressal procedure. Even did not get any intimation regarding query and complaint. A fraud company, worst customer service.
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Are you Lawyer?
Resolution Demanded:
Damages for loss and agony
Medlife
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
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