- Medicines missing and no response about refund Open
I have been a regular customer of medlife since last * year. On *th June I re-ordered the medicines with Order no #OR****BQ-***A. It was delivered on *th June. To my surprise, the main medicine was missing. When I contacted customer care, they said they can't deliver the medicine but will refund the amount. And they're going to take ** hours to resolve this. Today is **th June and whenever I contact them, they say it's open and will be resolved in **-** hours. On **th June I talked to their senior manager and he said that he wrote an email specifically for this and it'll be resolved within ** -** hours anyhow. But nothing is done. They don't have any proper customer grievance redressal procedure. Even did not get any intimation regarding query and complaint. A fraud company, worst customer service.
Are you brand?
Are you Lawyer?
Damages for loss and agony
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Plz issue my refund Medlife refund nhi kaarhi h * month hogyaa.....
Mar 12, 2021 by Avinash goyal
After taking my end request they are calling continuously...
Mar 04, 2021 by Jai Talda
I have made a complain to the company that don't send me Text messages. But they are not resolving the same. They send me promotional messages daily which is very frustrating. ...
Feb 18, 2021 by Mukul Verma
Medlife - MONEY NOT REFUND Closed
This Is Raju Patra , my ORDER ID:OR****-BRA-***A, I have return my medicines near about ** days ago, but still I did'nt get my money back. My bank Details are, Bank Name: INDUSIND BANK ACCOUNT HOLDER: RAJU PATRA ACCOUNT NO.: ************ ...
Jan 20, 2021 by RAJU PATRA
I had ordered a couple of medicines in the *nd week of october and they were returned on **rd October as the i had mistakenly ordered wrong medicines. Medlife collected the medicines on **rd October and till date I have not received a refund ...
Dec 02, 2020 by Venkatsubramanian Lakshmanan