- Medicines missing and no response about refund Open
I have been a regular customer of medlife since last * year. On *th June I re-ordered the medicines with Order no #OR****BQ-***A. It was delivered on *th June. To my surprise, the main medicine was missing. When I contacted customer care, they said they can't deliver the medicine but will refund the amount. And they're going to take ** hours to resolve this. Today is **th June and whenever I contact them, they say it's open and will be resolved in **-** hours. On **th June I talked to their senior manager and he said that he wrote an email specifically for this and it'll be resolved within ** -** hours anyhow. But nothing is done. They don't have any proper customer grievance redressal procedure. Even did not get any intimation regarding query and complaint. A fraud company, worst customer service.
Are you brand?
Are you Lawyer?
Get damages for financial loss and mental agony
"Thank you so much Voxya I am fully satisfied with your quick service."
I had ordered cardiac and blood pressure medicines from MedLife on **th Aug **. I followed up after a week about the status of delivery. I was told it was cancelled by them. When I asked for the reason they said they had no idea. The order was ...
Sep 04, 2019 by Dev Singh
I have Ordered Medicines in Medlife on Aug **th and it said Aug **st Delivery. On Aug **st i got SMS stating "Stock is not avaialble , we are trying our best". But on August **nd i got message as canceled and Refund will be Processed. Upon L...
Aug 22, 2019 by Raj
YOUR ORDER -OR****AZ-***A Processing Estimated Delivery ** AM - ** PM, Fri, Jul ** Track Order. Medicines not delivered till this time. Life is in danger. Very poor service to a senior citizen...
Jul 22, 2019 by varghese K.J.
Medlife - Delay delivery. Closed
My Order OR****UY-***A on **.*.** but yet to receive the medicine. They message medicine will be delivered by **-**th July.Today Customers care representative answered not possible today after my phone call. This apps not good for this is not m...
Jul 20, 2019 by Debesh Das
As per the norms, medicines will be delivered in ** to ** hrs. This time medicines are not delivered for more than ** days and when we spoke to customer care they simply say it will be delivered today or tomorrow. ...
Jun 06, 2019 by Pawan Somani