Medlife
- Medicine not supplied Open
Sutirtha Chatterjee filed this complaint against Medlife on Jul 08, 2019
I have placed an order to Medlife through Amazon Pay on **.**.**** for an amount of Rs ****.** having order ID: OR****IF-***A_* .They have not supplied the medicine till date but when i have contacted them after getting confirmed from my bank end that the transaction was successful, they said that the medicine was delivered and I have placed the order on **.**.****. I then asked them number of times over telephone and e-mail , to provide me with the details regarding delivery of medicine and the receipt having my signature,but they are not responding. Amazon Pay is telling that the amount has been transferred to medlife and thus they have no responsibility regarding the matter. Please do the needful so that the amount get credited back to my account.
Thanking you.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Medlife
Resolved
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"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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