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Kuldeep Dutta filed complaint against Medlife on Apr 13, 2020
I had given a pre-paid order no OR****EZA-***A via Medlife App on **th March. Though today on **th April it has been more than * weeks, but the medicine has not been delivered yet. When I have contacted customer care three times till now, the response from them has been quite unprofessional. The executives promised to look and resolve the issue within ** hours. However, nothing has been done till now, no delivery, no cancellation, not even a mail regarding the issue. I am not buying any fancy thing, I am buying critical healthcare medicine on which person's life may depend. If this so called online pharmacy fails to deliver my order even after * weeks how can one depend upon them.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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