- MEDICAL NEGLIGENCE ^Closed

Seema Jaiswal filed this complaint against Ampa Orthodontics Private Limited on Jul 22, 2022

I HAD BEEN APPROACHED BY TOOTHSIE FOR TREATMENT OF A PROBLEM OF MY JAW CALLED AS OVERBITE. THEY RECOMMENDED ALLIGNERS AND TOLD ME TO USE THAT FOR ** MONTHS OR SO. AFTER PAYING THEM ***** AS DOWNPAYMENT AND BALACE AMOUNT OF ***** HAS BEEN PAID BY THEIR EMI PARTNER EARLYSALARY WHOSE EMI I AM PAYING TILL DATE.
ALL WAS GOING GOOD BUT FROM SOME DAYS I WAS FEELING SEVERE PAIN IN MY FRONT TEETH UPPER AND LOWER JAW BOTH, I EXPECTED SOME PAIN BECAUSE OF THE ALLIGNERS BUT NOT LIKE THAT.

DATE- **/**/**** SO I REQUESTED TOOTHSIE TEAM TO BOOK AN APPOINTMENT FROM A LOCAL DOCTOR WHICH THEY CAN PREFER. THEY SCHEDULED A CALL WITH THEIR INHOUSE DOCTOR (DR.DIKSHA +**-**********) WHO WAS SUCH AN IGNORENT PERSON NEVER LISTENED TO MY ISSUES SHE PRESCRIBED ME A MEDICINE CALLED STOTIN GUM ASTRIGENT. I TRIED IT NEVER WORKED, THEY BOOKED AN APPOINTMENT AFTER REPEATED REQUEST, I WENT FOR THE APPOINTMENT CALLED COSMODONT IN GOMTINAGAR, LUCKNOW AND MET WITH DOCTOR AFTER EXAMINING ME AND TAKING SOME X-RAY OF MY TEETH THEY TOLD ME ALL THE BONE IN FRONT * TEETH OF MY LOWER JAW IS DESTROYED AND IN THE * FRONT TEETH OF MY UPPER JAW IS GETTING DAMAGED THEY HAD TO GO FOR RCT IN THE TEETH IN UPPER JAW AND TRY FOR SPLINTING IN PROBLEMS OF THE LOWER JAW TEETH IF THE TRETMENT RESPONDS BY SPLINTING IN THE LOWER JAW THEN ITS GOOD AND IF NOT THEY HAD TO DO BONE GRAFTING IN THE LOWER JAW TEETH. I CAME BACK FROM THE DOCTOR VERY CONCERNED AFTER HEARING THIS, AFTER ALL ALLIGNERS WERE THE NON INVASIVA METHOD OF TREATMENT IN MY CASE OF OVER-BITE, I RAISED MY CONCERN TO DR. DIKSHA, SHE JUST TRY TO AVOID THE ISSUE AT HAND.

DATE **/**/**** I APPROCHED THE SALES EXECUTIVE TO HELP ME GET IN TOUCH WITH MY RELATION MANAGER HE HELPED ME AND WITH HIS CONTACT NUMBER MR. KARMJEET SINGH (+**-**********) I ASKED MY FRIEND TO TALK TO HIM REGARDING THIS BECAUSE I HAD TO GO FOR APPOINTMENT TO COSMODONT BECAUSE THE PAIN WAS GETTING UN-BEARABLE, I WAS UNABLE TO CHEW BUSCUITS DIPPED IN A CHAI. THE MANAGER HAS NO CLUE WHAT-SO-EVER WHAT WAS GOING ON. DR. DIKSHA WAS IN CONSTANT TOUCH WITH THE DOCTORS AT COSMODONT NUT WAS CONSTANTLY IGNORING THE CARE I NEEDED. I AAPROCHED THE DOCTORS, THEY EXAMINED ME AND DID RCT ALONG WITH SPLINTING IN * FRONT TEETH OF THE UPPER JAW AND NATURAL TEETH FRO WHICH WILL BE REMOVED POST TRETMENT AND REPALACED WITH CAP. THEY DID SPLINTING IN * FRONT TEETH OF THE LOWER JAW IN HOPE THAT AFTER SPLINTING SUPPORT THE DESTORED BONE WILL RECOVER, IF IT DOESN'T RECOVER THEY HAVE TO BONE GRAFTING GOR ALL * OF THE TEETH AND ALL * HAVE TO BE REMOVED AND REPLACED WITH ARTIFICIAL TEETH.
I AM IN MY **s IMAGINE THE MENTAL TORTURE I AM FACING BECAUSE OF SOME JUDGEMENT CALLS AND MEDICAL NEGLIGENCE FROM THIS COMPANY. ALL THEY HAD TO DO IS FOLLOW UP WITH ME AND LISTNED TO THE ISSUES I HAD BEEN REPORTING TO THEM. I PAID TOOTHIE ***** UPFRONT PAYING UP THE EMIs OF RS. ***** FROM EARLY SALARY AND NOW I PAID TODAY ***** TO THE CLINIC WHICH IS TREATING ME NOW EXCLUDING THE MEDICINES, TRANSPORTATION, TRAUMA THE COMPANY HAS CAUSED ME, DAMAGE TO MY JAW BECAUSE OF THEIR NEGLIGENCE.

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