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Make My Trip Gurugram Haryana India - Makemytrip Flight booking failed but amount not refunded

Atulya Shivam Shree filed complaint against Make My Trip Gurugram Haryana India on Jan 31, 2023

My family made a return trip booking from Patna to Mumbai for ** people. However we were only provided tickets for one way from Mumbai to Patna and not the other. They caused huge inconvenience to us because we had to book those tickets from another website later at a higher cost. On top of that now they are not even refunding money for the unbooked ticket. Their customer care keeps transferring to other agents and keep deferring our case despite having the booking ID and proof of payment.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Make My Trip Gurugram Haryana India

64

Total Complaints

32

Total Resolved

50.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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