Pickrr Technologies - Lost Shipment Refund

I Am A Client Of This Courier Aggregator Company Pickrr I Send A Parcel Thru This Company To My Buyers One Of The Shipment I Shipped In **/*/** The Shipment Marked As LOST In **/*/** And I Raised A Ticket In PIckrr On **/*/** That My Shipment Is LOST Please Provide Me Refund The Ticket ID Is ****** And They Give Me Time For Investigating After A Week And Above In */*/** I Create A New Ticket ID ****** I Tell Them In The Ticket I Cant Received My Money Yet From */*/** To Till Date They Provide Fake Proofs Of Payments Credit Notes Fake Promises Of ** To ** Hours But Not Giving The Amount Of Lost Shipment I Specially Highlight Some Name Of This Company Those Doing This Ankur And Abhishek From Dispute Team Of Pickrr I Have Done **/** Complaints Thru Call On The Same Issue But Not Resolve Yet