Loading...
Ranjan Fender filed complaint against Byju on Jul 2, 2020
I have purchased Byju course for my daughter and after suggestion from Byju sales representative I have to buy the Lenovo pad which as per them is customized for Byju. I already had three pad but had to buy this Byju pad as they cant read their customized sim card as informed by Byju representative. This pad had problem to read the Sim card and install their app on the pad. I complained many times and still the problem continued. The pad now could not be charged so I complained again but now it is more than two months no body attained the complaint instead they are suggesting to buy new pad by payment of **** rupees extra. This is not at all acceptable. this is cheating with customer and they are doing mere business without thinking the loss of the student. I need the pad to be replaced without any extra payment or to be repaired immediately.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I paid **K on **th March for recorded content but neither got SD card not money is refunded. Tried calling their customer care and sending mail. Ticket ******* was also generated but nothing happened till now.
Subscribed to class * and class * for my son. Then cancelled the subscription within * days. Refund approved one month back. Still not get the refund money even after repeated phone calls/emails.
I registered Online Classes from Byju's for my sons for Grade * @ Rs *****/- On **.**.**** (Rs ***** deposited Instantly and remaining amount Rs *****/- Considered As Loan From Byju's.) Monthly Deduction Of Rs ****/...
I am getting unwelcome calls from the Bjyus team regularly even saying no to them. The phone number starts from **********. Kindly look into the matter at the earliest.
BYJUS Educational Councellor committed that the product will be cancealled within ** days but they are not cancealling. I tried to ask for update but no clear info they provided yet. Making false commitment that cal...