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Byju
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Helping you with Byju complaints
If you want to complain about a problem that relates to Byju, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Byju services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byju?
If you are not satisfied with Byju, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Byju and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byju
But before filing a complaint, you should
a. Contact the customer support of Byju first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Byju
Find the contact details of Byju to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
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Byju - Faulty device Open
Dear Sir/Ma'am, We have taken note of your request and forwarded to concerned department. They will reach out to you shortly regarding the same. Warm Regards, Team BYJU'S --------------- Original Message --------------- From: p...
Oct 10, 2021 by Pradeep Kharsade
Byju - Not cancelling my product Closed
* saal ho gya mujhe liye hue product mainey ** din ke andr cancel krney bola kittey email kiye koi sunwai ni hui mera reference no h ref:_**D*w*yRgl._****i*ED**: ***** ka loan bs do tablet ke liye aur ittey sarey calls aur trauma se gujra hun ...
Sep 21, 2021 by Arya prashar
Byju - REfund from byjus Closed
WE had taken byjus subscription on aug *st, by *th of aug we received the all the products. when opened we saw that tab wasnt working. we immediately repored to the concerned person, he mentioned will *-* days we shall receive the SD card. but ...
Sep 17, 2021 by Abhishek and Dwajani
Byju - Not respond Closed
I want to cancell my son's account from Byju, but they don't take any request from us to cancell this. ...
Sep 14, 2021 by Sumitra Bose
Byju - Loan not get cancelled Closed
I cancelled the loan taken for BYJU's classes within * days as told by the representative. But i am getting sms from bank for the deduction of EMI. Neither BYJU's is responding neithe his representative....
Jul 01, 2021 by Pradeep Kumar Mishra
Byju - BYJU s Need refund of Amount paid for holding scholarship Closed
I was given session by BYJUs sales team and asked me to pay the ****/- Rs amount for holding the scholarship they offered after session. I made the ****/- rs payment on *th May ****, after session and told them that I will get back if we wish ...
May 22, 2021 by Rahul Sekhri
Byju - Harrasment and no refund BYJU s Closed
I purchased byju's course for my nephew in March **** for class Xth (Aman Singh). Post purchasing the course my family was hit by covid and we cld nt send the tablet/study material to our nephew who does not live with us. We requested a refund ...
May 19, 2021 by Anshul Singh
Byju - Cancellation and refund Offered Resolution
Hi, We enrolled for * students in Byjus app for * years vide order id- SO-****************. we have made cancellation of the same via emails (** jan-**** & *-Feb-**) and phone calls within the time . however after one month , they have n...
Mar 11, 2021 by YOGESH PATEL
Byju - Byjuys Tablet course Cancellation Closed
I have opted for Byjuys tablet course on September ****.but I tried reaching out to Byjuys to cancel the subscription and loan Emi as the course content and materials they are providing as part of this course is almost available for free in the...
Feb 19, 2021 by Sangeetha
Byju - After n no of follow ups n no of mails still Byju is not refunding money Closed
I ordered a cat preparation course worth of *****, but due to some personal issue I cancelled it and even didn't collect the product. SO it was returned. But it has been more than a month but the refund is not yet done. I have mailed them multi...
Jul 15, 2020 by Abadhesh Mishra
Byju - Lenovo pad Closed
I have purchased Byju course for my daughter and after suggestion from Byju sales representative I have to buy the Lenovo pad which as per them is customized for Byju. I already had three pad but had to buy this Byju pad as they cant read their...
Jul 02, 2020 by Ranjan Fender
Byju - Regarding cancellation of order Closed
I had agreed for Byju order on ** month EMI basis with SBI credit card., after few days I received a message from my bank that my request of * moths EMI at rate of ** % is confirmed on my transaction . I immediately contacted Byju representativ...
May 23, 2020 by Dr Shazia shams
Byju - Payment Issue Closed
Dear Sir, I have taken Byju learning app service for my daughter Debdutta Ghosh on Feb ****. As per agreement I have paid ***** initial payment and rest of the payment with **months EMI. First EMI **** got deducted on march * th. After that fr...
May 07, 2020 by Debasis Ghosh
Byju - Not return Byjus kit Closed
My name dhaval Bhatti We have received our order kit on Dt -**-**-****. But it made my kid very disappointing.. The kit is easily catch heat while using it.. Also we have saw a video in which some of such teblet blast,so we are very terr...
Mar 01, 2020 by Dhaval Bhatti
Byju - Wants to retirn byju which my child does not study Closed
Executive came and said you can return byjus any time but now they are not taking back...
Dec 24, 2019 by Varsha sharma
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How to file a complaint against Byju?
- Go to "File a Complaint" page
- Choose Byju and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Byju
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