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Byju
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byju?
If you are not satisfied with Byju, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Byju and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byju
But before filing a complaint, you should
a. Contact the customer support of Byju first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Byju
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Byju - Cancellation of the program Open
Sir I have taken their program on ** April, ****. But for the cancellation of the program I have informed to Mr Navpreet (**********) on * May by phone. But they are not cancelling my program. I will loss ***** Rs. please help me. My contact nu...
May 22, 2022 by Gagandeep Singh Kheeva
Byju - Cancellation of LKG Course Open
I requested for cancellation of LKG course for my Son within ** days of trial period through mail and customer care but there is no revert till now for the same. ...
May 18, 2022 by Paksha Kaushik
Byju - Refund From Customer Service Open
I've been trying to reach customer service for the past day and a half, with no success. I'm extremely disappointed with the level of service I've received. My issue still isn't resolved and I haven't been able to speak to a single customer exe...
May 03, 2022 by Akashdeep
Byju - ByJus online course got deactivated even before agreed expiry of package Open
I have enrolled to Byjus Tablet Learning Program for my daughter Shreya Kalel in Oct - ****. We purchased package for * years from **th to **th grade ICSE course from years **** to ****. As per terms and conditions stated by Sales person from ...
Apr 28, 2022 by Shankar Hanumant Kalel
Byju - Worst ever service and studies Closed
Byjus's counsellor mr. Srikant (Byju’s employee id: tnl[protected] had come to my home to convince us about the byju’s app learning program. I was not convinced. Then he told me that i can cancel the program at any point if it is not goo...
Apr 07, 2022 by Khwaja Sawquat
Byju - Not cancelling subscription Closed
Byjus not cancelling my subscription. I have informed then several time by email by customer care phn call. The not inform me the next process and not refund me Rs ****/- Now they started deducting EMI from my bank account....
Apr 06, 2022 by Projjwal Bandyopadhyay
Byju - My money is not refunded Open
Firstly they offer us scholarship of ***** for * years. We accepted it so they demanded **** rupees as registration fees and we paid it.But due to some personal reasons we wanted to cancel all the further proceedings and asked for our money to ...
Apr 02, 2022 by Kajal sharma
Byju - Subscription not cancelled Closed
Dear Sir, we took a trial class for my Nephew on ** March, **** and Immediately cancelled the program. But since then you have been charging me approx.. Rs **** per month, every month till today (for ** months). I have been calling on the custo...
Mar 24, 2022 by Rhythm Johari
Byju - Cancellation of course Closed
Cancellation of our children courses...
Mar 14, 2022 by Ferozpatel Rajapatel Kachur
Byju - Refund not done Closed
I have purchased a Byju's Tablet learing program for my child but he was not willing to learn from tablet. as per byju's policy i have requested cancellation of this program with in ** days. but now there is more than one month there is no can...
Jan 14, 2022 by Sanjeev Beniwal
Byju - 1 Closed
Tablet is not working since * months and i have called so many times to mentor but my problem is not being soved so i dont want to continue with it ...
Jan 12, 2022 by Mufida panarwala
Byju - Misguided and failure of commitment Closed
They gave falls commitment and now not replying even after committed over mail Neither they pick my calls ...
Dec 31, 2021 by Tarun khatri
Byju - Faulty device Open
Dear Sir/Ma'am, We have taken note of your request and forwarded to concerned department. They will reach out to you shortly regarding the same. Warm Regards, Team BYJU'S --------------- Original Message --------------- From: p...
Oct 10, 2021 by Pradeep Kharsade
Byju - Not cancelling my product Closed
* saal ho gya mujhe liye hue product mainey ** din ke andr cancel krney bola kittey email kiye koi sunwai ni hui mera reference no h ref:_**D*w*yRgl._****i*ED**: ***** ka loan bs do tablet ke liye aur ittey sarey calls aur trauma se gujra hun ...
Sep 21, 2021 by Arya prashar
Byju - REfund from byjus Closed
WE had taken byjus subscription on aug *st, by *th of aug we received the all the products. when opened we saw that tab wasnt working. we immediately repored to the concerned person, he mentioned will *-* days we shall receive the SD card. but ...
Sep 17, 2021 by Abhishek and Dwajani
Byju - Not respond Closed
I want to cancell my son's account from Byju, but they don't take any request from us to cancell this. ...
Sep 14, 2021 by Sumitra Bose
Byju - Loan not get cancelled Closed
I cancelled the loan taken for BYJU's classes within * days as told by the representative. But i am getting sms from bank for the deduction of EMI. Neither BYJU's is responding neithe his representative....
Jul 01, 2021 by Pradeep Kumar Mishra
Byju - BYJU s Need refund of Amount paid for holding scholarship Closed
I was given session by BYJUs sales team and asked me to pay the ****/- Rs amount for holding the scholarship they offered after session. I made the ****/- rs payment on *th May ****, after session and told them that I will get back if we wish ...
May 22, 2021 by Rahul Sekhri
Byju - Harrasment and no refund BYJU s Closed
I purchased byju's course for my nephew in March **** for class Xth (Aman Singh). Post purchasing the course my family was hit by covid and we cld nt send the tablet/study material to our nephew who does not live with us. We requested a refund ...
May 19, 2021 by Anshul Singh
Byju - Cancellation and refund Offered Resolution
Hi, We enrolled for * students in Byjus app for * years vide order id- SO-****************. we have made cancellation of the same via emails (** jan-**** & *-Feb-**) and phone calls within the time . however after one month , they have n...
Mar 11, 2021 by YOGESH PATEL
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