File a Complaint against Byju
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byju?
If you are not satisfied with Byju, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byju
But before filing a complaint, you should
a. Contact the customer support of Byju first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byju - BYJUS not refunding money Open
Subscribed to class * and class * for my son. Then cancelled the subscription within * days. Refund approved one month back. Still not get the refund money even after repeated phone calls/emails....
Nov 30, 2023 by Sanjib Bose
Byju - Cancellation Refund and fraudulance Open
I took admission in Byjus IAS programme on **/**/** by first submitting ****/- as registration fee,then my first EMI was supposed to be on **/**/** but before that on *rd August i registered a cancellation request but the team didn't took it se...
Sep 09, 2023 by Megha Das
Byju - Byju s is not cancelling the my sons online classes Closed
I registered Online Classes from Byju's for my sons for Grade * @ Rs *****/- On **.**.**** (Rs ***** deposited Instantly and remaining amount Rs *****/- Considered As Loan From Byju's.) Monthly Deduction Of Rs ****/- Started From My Saving Acco...
Aug 16, 2023 by Ramachal Vishwakarma
Byju - Getting promotional calls on a continious basis Closed
I am getting unwelcome calls from the Bjyus team regularly even saying no to them. The phone number starts from **********. Kindly look into the matter at the earliest....
May 28, 2023 by Pritesh Vakil
I bought package by paying Rs *****/- and remaining *****/- as emi and as per their refund policy i mailed them about cancellation with in * day of delivery of package(** May ****). Now they are refusing me to refund my amount, Mr Manas Tandon ...
May 20, 2023 by Vikas bansal
Byju - BYJUS COURSE CANCEALLATION Closed
BYJUS Educational Councellor committed that the product will be cancealled within ** days but they are not cancealling. I tried to ask for update but no clear info they provided yet. Making false commitment that call will be arranged but no cal...
Feb 27, 2023 by Sunil kumar
Byju - Byju s Recruiter rude interview Closed
I just spoke with Riddhima Sahai from Byju's. And that was quite possibly the rudest interview I have ever been a part of. She was pointlessly curt too many times. When I gave a broad answer to her question, she just rudely pointed out that she...
Nov 20, 2022 by Prospect
I have taken a admission of my child,but after that I have given a cancellation request,but as per their senior manager request I have again agreed to continue for two years with a course fee of RS*****/ Already mail has been given for closing ...
Nov 01, 2022 by Ashutosh Mohapatra
Byju - Refund amount not received Open
I have taken subscription from Byju's for ** days trial period and make payment of Rs. *****/- through shopse as link sent by their executive. Now they are not able to refund my amount after * months. Its almost * months since we cancelled thei...
Oct 31, 2022 by Meenakshi
Byju - Product not canceled and also refund not given Closed
My registered mobile no. Is **********. Student name is raghav raj. Hume byju k counselor k dwara bataya Gaya ki LKG ka live classes and hindi language m video milega but product delivery k baad live classes nhi Mila and video content only Eng...
Oct 08, 2022 by Deepu kumar
Byju - EMI money not return Closed
Cancellations cancellations@byjus.com via t**pmycn*vs*.*w-*yrgleae.ind**.bnc.salesforce.com Jul **, ****, *:** PM to me Dear Parent We'd like to share a quick update on your refund request! *) We've received the product *) We've pr...
Sep 06, 2022 by Rohit Upadhyaya
Byju - Byju product expired early Closed
I purchased a byju plan for my son Utkarsh for std *-* in ****. At that time my son was in std * so the byju representative told us that she will give std* for free. My sons academic session is as below. Std* - ****-** Std*- ****-** Std*- *...
Sep 04, 2022 by RAM DIWAKAR KUMAR
Byju - Refund Request Closed
Rohan Shet (rohan.shet@byjus.com) visited my home at **:**PM on July **, **** and wasn't leaving till I make the payment. So I made initial payment at **:** then he left. He assured it will be refunded if I cancel at any time. Once he left I ch...
Aug 09, 2022 by Sathish
Byju - Refund not received Open
One day byjus based on my activity on their website called me & asked for a meeting with education counsellor then he also told that of u don't like u can take ur own decision Next day, **St may ****, * academic counsellors came at my home, ...
Jul 12, 2022 by Sakshee shinde
Byju - Kit return email send but refund not initiated Closed
As discussed with representatives,if I confirm for kit return within ** days,my amount will be reversed,but after ** days I have requested for return kit & after ** day they don't proceed it for Kit return & amount refund....
Jun 24, 2022 by deepak kumar
Byju - There is no service or support from past inspite of our regular followup and complaints Closed
We are registered Byju for our son for Senior KG. That year they provided the material and the gadget. After that till now total *yrs there is no support or material or any service from them inspite of our regular followup calls and complaints...
Jun 10, 2022 by Kranthi akunuri
Byju - Package not delivered and money not refunded Closed
I have purchased cat cource from byjus in january but package is not delivered to my so i have cancelled my order but my money is not refunded to me till now...
Jun 04, 2022 by Atul sharma
Byju - Cancellation of the program Closed
Sir I have taken their program on ** April, ****. But for the cancellation of the program I have informed to Mr Navpreet (**********) on * May by phone. But they are not cancelling my program. I will loss ***** Rs. please help me. My contact nu...
May 22, 2022 by Gagandeep Singh Kheeva
Byju - Cancellation of LKG Course Closed
I requested for cancellation of LKG course for my Son within ** days of trial period through mail and customer care but there is no revert till now for the same. ...
May 18, 2022 by Paksha Kaushik
Byju - Refund From Customer Service Closed
I've been trying to reach customer service for the past day and a half, with no success. I'm extremely disappointed with the level of service I've received. My issue still isn't resolved and I haven't been able to speak to a single customer exe...
May 03, 2022 by Akashdeep
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