Dmi Finance Pvt Ltd
- Late fee charges even when emi aid on time Closed
Soniya Immaculate filed this complaint against Dmi Finance Pvt Ltd on Sep 25, 2020
My EMI usually gets deducted between *th to *th of every Month and i keep enough balance in my account. For the month of Aug**** it dint get deducted and i got a call and she said that there is a server issue and auto deduct is available. hence i did a payment through the phonepe app.
I had sufficient balance for all my deductions.
However, **/*/**** they have deducted about *** rs from my account for late payment and on **/**/**** amount of *** has been deducted even without my knowledge.
We cannot contact the DMI through phone as the line always says busy. so i sent email to the grievance office and all that i get is automated emails and from robots who dont even understand what im asking for.
When its there mistake how can they charge nearly ****rs without my permission.
They says its because of ECS, they never gave me any ECS reference number and no information at all.
I have asked to them to contact me but no call and no response too.
Please help me to get my money back.
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Resolution Demanded:
Refund / Credit for purchase
Dmi Finance Pvt Ltd
Resolved
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Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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