Dell 3511 - Laptop Issue
Shyam Sankar filed complaint against Dell **** on May 19, 2022
I have bought a brand new Dell Inspiron laptop on last December****. Yesterday, while opening the laptop, the hinges on the display panel got broken and I am unable to open it as it got stuck. So I have contacted Dell support and they told that I will get hardware service only. A product that I had hardly used for * months and now the support team is telling that the product will not be replaced. Also told me to wait * to * days for a resolution. Below is my case number:
*********
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