HDFC credit card
- Lapse of HDFC bank led to fraud Closed
This is related to a fraud transaction that happened on my credit card ending ****. I stopped using my credit card in ****, however my card was still active. I moved to the US in Sept **** and did not use my card at all for a year. The card was physically with me in the US. HDFC charged a one-assist fee, which I was disputing for months. This happened in June ****. I kept disputing the charge and noone was helping me. When I complained about this on Facebook, am HDFC employee messaged me on Facebook and requested to speak with me. He seemed to know exactly about the issue and also had my charge details. He took my credit card number. Later, I realised he was a fraudster. I was not worried because I was sure I would get the OTP on my phone. However, I found out that HDFC had not actioned, my change of phone number for credit card, when this fraudster succeeded in making purchases online. To my bad luck, my old number was in use by someone else in Gujarat (**********). The fraudster called that person and got the OTP and made transactions worth Rs. *,**,***. I managed to get Rs. *,**,*** back from Flipkart, but Amazon is pending(case filed through Voxya). For months, I kept following up with HDFC, with replies from Amazon stating refund has been made. They have not made any investigation into the matter. And in a very unprofessional way, they deducted my Rs. *,**,*** from my bank account! They did this, without replying to any of my emails about this issue. Its as if they did not even owe me an explanation about the lapse from their end!!! They just went ahead and deducted money. I demand my Rs.*,**,*** back from HDFC. If they had actioned my change of phone number request, this would have never happened.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
HELLO I MADE PAYMENT OF CREDIT CARD ALREAYD BUT ON DUE DATE , AGAIN MONEY DEDUCTED. AT A TIME WHEN PMO IS GIVING LIQUIDITY TO ACCOUNT HOLDERS, YOU ARE MAKING WRONG DEDUCTIONS TO THE ACCOUNT. REFUND ASAP...
May 04, 2020 by Amit kumar
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Jan 16, 2020 by Shyamal Mukherjee
I'm holding HDFC credit card, for the last **years, I'm a privilege customer with good track record. Since I'm in travelling on duty for last *months ,I just paid *days late supposed to pay by *th of every month, I paid *and *th for last *mon...
Jan 05, 2020 by Kranthibabu Dubba