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Kurlon Mattress Private Limited - Kurlon mattress sagged within 1 month of purchase

Swati bandana filed complaint against Kurlon Mattress Private Limited on Feb 27, 2023

We have purchased Kurlon King Size mattress on June of **** from Decor Hansliom HSR Layout Sector ** Bangalore .Within * month of use,it started visibly sagging up to *cm.

We have raised the complaint with Kurlon but they did not take any action confirming its within expected range that is * CM.

After * months of use,our neck and back pain started.Both the sides visible saggings are noticed.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Kurlon Mattress Private Limited

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

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