Jio communication - Jio Mobile Frequent call drop and video call not workingWorst Experince in Customer Service

Respected Sir,

We have been registered users of the Jio Network and after such a long relationship and with above image anyone can have trust and align with The Ambani's Group when it comes to taking service but after such irresponsible behaviour by the entire team, we are hopeless and cursing ourself that why we have chosen this Network-JIO , we are not getting the support and address about the issue related to the network from the Jio network. We are based out in Bihar Gopalganj District and we have raised complaint with the concerned Jio team and they have assured that they will provide the best support but after visiting the place they have changed the statement that there is no issue found with the coverage of network and we can't do anything related to this, the answer was from the customer team was though there many user are there we cannot provide and commit good service in this area.
My parents stay here and they are ** years and ** years old, being an consistent customer ,we cannot expect a small support from the Jio number * provider in India.
We have attached all the communication with the Jio team and how they have closed the complaint without giving any support, you can see in detail.
It's our humble and sincere request to look into the request. If Jio cannot provides good service in the location please write to us, we will simply choose another telecom who can provide us good service.

Yours Faithfully
Rajiv