Jeeves Consumer Services Private Limited and Flipkart
- Jeeves cheating in the name of Extended Warranty Closed
Bhuvaneswari filed this complaint against Jeeves Consumer Services Private Limited and Flipkart on Aug 26, 2021
March **** - Purchased TCL IFFalcon ** inches TV through Flipkart at Chennai
While installation purchased extended warranty for * years from Jeeves. Total expense - *****
Dec **** - The TV Panel started flickering with red shade on all * corners
June **** - the technician examined and informed there is problem with Panel and may not be repaired.
July **th **** - picked up the TV for panel repair.
Aug **th **** - Jeeves emailed the panel is non serviceable and refund will be processed within * business days.
Till date the refund is not credited to my account. Everytime, I email or call, Jeeves sends a scripted response as the refund will be processed by *-* business days.
One of Jeeves executive Aravindh responded to check to with whom the TV was purchased. This is so frustrating. Am fed up everyday following up with Jeeves and Flipkart.
Flipkart is not responding either
Looking at multiple reviews from customer similar to this, this seems a scam by Flipkart and Jeeves to cheat consumers.
Flipkart Order ID: OD******************
Jeeves EW Plan ID : JWEBOI*AC****
Incident: IN********************
Claim ID : CLJWQ***********
Now the money which was paid for TV is looted, TV is also taken back and no refund provided. Excellent fraud
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Jeeves Consumer Services Private Limited and Flipkart
Resolved
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