Swiggy Bundl Technologies Pvt Ltd
- Items were missing in food ordered Open
I had my parents aniversery on ** February and for Rs.*** which includes chur chur naan thalis (*) which costs me Rs. *** it is a part of total meal i have ordered and where they didn't sent me this item as it was missing when i received the food right away i contacted there help support agent for this where i asked them to help me and they just told me to mail same issue on firstname.lastname@example.org and the response time will be *-* hrs where i mailed those guys in morning and i received response aftee ** hrs that they are just going to take it as a error and not going to provide me any refund any replacement or any coupon for it for future better experience or error occured from their end i demanded for same and they denied to give and didn't mentioned any reason i again chatted with agent informed same asked for supervisor they never transferred me to their supervisor and just disconnected the chat i know the amount am filing its not a big amount but still i want to report it as how these guys scam people and their support deals with customers in this situatiiny happens to them.
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Apology letter from company
Refund / Credit for purchase
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
Hi my name is Aditya Singh . Maine ek order Kiya tha swiggy se jo * hours m delivered huwa wo bhi Thanda Maine wo nhi unfortunately delivery boy ne wo delivered or diya Maine usko paise de diye lakin mjhe abhi Tak uska koi refund ya rply nhi aa...
Apr 13, 2020 by Aditya singh
I ordered chicken and i got beaf...
Mar 18, 2020 by Nikilesh Rolla
I ordered food from swiggy with order number-*********** the food was delievered on **th Jan **** but the whole gravy was spilled out of the packed box and got mixed with plastic plates and spoon . I immediately called customer care of swigg...
Jan 19, 2020 by Shikhar Gupta
I had placed an order for special kitkat cake against which I recd choclate cake. After complaint a replacement was sent which again was a choclate cake. When I complained against this the response was they can see the issue but cant issue a re...
Jan 10, 2020 by Ayush Khandelwal
I've ordered * items (* veg fried rice, * chilli gobi, * panneer **, * falooda) on **-Jan-**** @ *.** PM with swiggy. Order # ***********. Among * items, falooda was missing. When I asked the delivery partner, he told me to contact the swigg...
Jan 06, 2020 by Ezhilarasu