Club Factory
- Item Not Delivered Open
Vatsal Shah filed this complaint against Club Factory on Nov 29, 2018
Hi,
I placed an order from the Club Factory mobile application on **th October. I had paid for the order in advance.
The courier company delivered the order to someone else, without my consent, and mentioned on the website that it was delivered to me.
The person to whom he delivered the item, did not give the parcel to me, even after asking them for the same.
I have been following with the courier company and the customer support team of Club Factory from various fronts, but no has reached out to me with a amicable solution to solve the problem.
Neither the company has refunded for the item, nor has dispatched a fresh item to replace the old order, neither they have given a satisfactory reply.
Not only it has resulted in financial loss, but also there has been lot of trouble of calling them and following up with them has caused a lot of mental stress.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Club Factory
Resolved
Frustrated? File a Complaint
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
Related Complaints
Club Factory - Refund Closed
I order a Fashion Casual Simple Shorts from club factory. That time it show item in stock. But after order it shows item size not available it will take few days to deliver same size. Then after * month also it show item dispatch from one locat...
Sep 02, 2021 by Kunal Madhav Raut
Club Factory - Refund related Closed
I have ordered a product, but due to covid-**, delivery was delayed too, I was requested cancel the order on chat with club factory agent, but money not refunded yet....
Aug 26, 2021 by Gagan Parmar
Club Factory - Refund not provided after ban of club factory Closed
I have order from club factory and they cancelled my order dint provide refund nearly **** and the which I received the ban was damaged. I was totally pissed off.. I tired so many number to reach them and no response. I called courier company t...
Mar 31, 2021 by Divya
Club Factory - Orders got cancelled and refund not done Closed
I ordered * items in different dates of June n July ( ** June, ** June, * July, * July and * July). I made payment online through net banking. However I was informed that the orders got stock out due to which they cancelled all my orders. This ...
Nov 02, 2020 by Maya Mate
Club Factory - Refund not done Closed
I haven’t received my refund after I returned the item to club factory * months ago i got a text that they have received the item at their ware house.......
Oct 27, 2020 by Manoj kumar
