Flipkart
- Issue with Replacement of Phone Open
Shubh Malhotra filed this complaint against Flipkart on Oct 17, 2022
I am a defence officer, I had recently ordered and iPhone ** from Flipkart, They sent me the phone but it was scratched on the bezels, after that I tried to get a replacement but they didn’t acknowledge it at all, then after almost ** calls I got a replacement request raised, but they said to wait for *-* days and after waiting they told that the seller(NGVIR Retails New Delhi) has rejected the replacement, I again called them *-* times now they say to wait for another * days and my replacement period will end in * days, I have been financially and mentally harassed during the process, I don’t have much time and even after being exhausted after coming back from work I keep calling them to get this replacement done, but nothing is getting acknowledged.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Flipkart
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
Related Complaints
Flipkart - Product not getting delivered and delivary date changing everyday Closed
Have ordered grocery through flipkart with commuted date of delivary next day but it's been * days norther getting delivered not any help from customer care nor they are cancelling the order. I cannot take the order as have moved out of town. T...
Apr 12, 2024 by Abhishek Baheti
Flipkart - Damaged product received Closed
Sir/mam I ordered a laptop for my study as a student. It's display was damaged, and I didn't knew that how the open box delivery is done. So I took the laptop and the delivery boy said, "use it, and if you find something unusual, return it." So...
Apr 09, 2024 by Ram
Flipkart - Request return of the product canceled by Flipkart Seller Closed
The order no OD****************** was sent as a detective product and a different product with damaged packaging. *) The item was for kids, but the item shipped was not even adult friendly. *) The requested return was canceled by the sell...
Apr 06, 2024 by Dhwani Nagrani
Flipkart - No refund after furniture return on Dec 2022 Closed
Sheesham wood cabinet was picked up on **st December but flipkart kept insisting it was a replacement instead of return which is totally false. *% monthly interest needs to be recovered for the last ** months. Customer care refuses to give gr...
Mar 31, 2024 by Adjunct prof Kaul
Flipkart - Order delayed Closed
I've ordered a mobile phone from Flipkart of worth ***** at discounted price of ***** Payment has been done through my credit Card. After * days of successfully completed order. There's not any delivery updates from the provider, I also tried ...
Mar 29, 2024 by Happy