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ZestMoney - Interest cashback not received

Vijay filed complaint against ZestMoney on May 17, 2023

I have availed a loan from zest money through Simplilearn in order to pursue masters in cybersecurity, the course fees is **,***.

There was a option in Simplilearn , which I can avail a NO cost EMI loan from zest money ,in which I can pay the course fees as EMI every month with *% interest.

But Zest money charges interest of **% saying the interest charged will be refunded as cashback to the respective account within * working days.

Its been more than ** days and still I dint get any cashback refund. I have mailed zest money about the cashback , they told I will receive the cashback on may ** th , but dint receive . Again I mailed zest money , now they mailed me june ** th.
They just keep postponding the dates , they promised to pay the cashback within * working days but its been more than ** days and still dint get any kind of cashback

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

ZestMoney

50

Total Complaints

22

Total Resolved

44.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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