Christoffer Daniel filed complaint against Air Asia on May 28, 2023
Staff of air asia has repeated been ignoring direct request to secure bagages and close the overhead luggage compartments. As a result some of the bags fell down and we're damaged. When I questioned them regarding the same they claimed I was being rude and threatened to restrain me.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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