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Air Asia - Intentional mishandling of baggage

Christoffer Daniel filed complaint against Air Asia on May 28, 2023

Staff of air asia has repeated been ignoring direct request to secure bagages and close the overhead luggage compartments. As a result some of the bags fell down and we're damaged. When I questioned them regarding the same they claimed I was being rude and threatened to restrain me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Air Asia

60

Total Complaints

24

Total Resolved

40.00%

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