- Insufficient items delivered Open
I had purchased * packs of * Dettol handwash refills each of ***ml from Medlife for a total of Rs ***. That said when I got my package and opened it to my horror I saw that the box contained only * refills instead of *. Actually, I had purchased * quantities of handwash refills each in a pack of *. When I contacted the company they were initially confused and stated that I have been delivered the * refills. What their customer executives did not get was that each quantity contained a pack of * refills. I escalated the matter and the company has promised a refund but so far no refund has been credited to me.
I just want to request the company to either deliver me the remaining refills or initiate a refund of Rs.*** for the same ASAP. I request the concerned officials to kindly resolve my grievance promptly. I will be very grateful for your assistance and guidance.
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"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
As per the norms, medicines will be delivered in ** to ** hrs. This time medicines are not delivered for more than ** days and when we spoke to customer care they simply say it will be delivered today or tomorrow. ...
Jun 06, 2019 by Pawan Somani
I have placed an order to Medlife through Amazon Pay on **.**.**** for an amount of Rs ****.** having order ID: OR****IF-***A_* .They have not supplied the medicine till date but when i have contacted them after getting confirmed from my bank e...
Jul 08, 2019 by Sutirtha Chatterjee
I had booked an appointment with m/s Medlife to collect a blood sample from home for a couple of blood test. As per discussion with Medlife executive I had paid the full amount of all required test. After two days I got test report on email and...
Jun 19, 2019 by Krishan
I have been a regular customer of medlife since last * year. On *th June I re-ordered the medicines with Order no #OR****BQ-***A. It was delivered on *th June. To my surprise, the main medicine was missing. When I contacted customer care, they ...
Jun 14, 2019 by Vijay Agarwal