- Insufficient items delivered Open
I had purchased * packs of * Dettol handwash refills each of ***ml from Medlife for a total of Rs ***. That said when I got my package and opened it to my horror I saw that the box contained only * refills instead of *. Actually, I had purchased * quantities of handwash refills each in a pack of *. When I contacted the company they were initially confused and stated that I have been delivered the * refills. What their customer executives did not get was that each quantity contained a pack of * refills. I escalated the matter and the company has promised a refund but so far no refund has been credited to me.
I just want to request the company to either deliver me the remaining refills or initiate a refund of Rs.*** for the same ASAP. I request the concerned officials to kindly resolve my grievance promptly. I will be very grateful for your assistance and guidance.
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"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
I had ordered cardiac and blood pressure medicines from MedLife on **th Aug **. I followed up after a week about the status of delivery. I was told it was cancelled by them. When I asked for the reason they said they had no idea. The order was ...
Sep 04, 2019 by Dev Singh
I have Ordered Medicines in Medlife on Aug **th and it said Aug **st Delivery. On Aug **st i got SMS stating "Stock is not avaialble , we are trying our best". But on August **nd i got message as canceled and Refund will be Processed. Upon L...
Aug 22, 2019 by Raj
YOUR ORDER -OR****AZ-***A Processing Estimated Delivery ** AM - ** PM, Fri, Jul ** Track Order. Medicines not delivered till this time. Life is in danger. Very poor service to a senior citizen...
Jul 22, 2019 by varghese K.J.
Medlife - Delay delivery. Closed
My Order OR****UY-***A on **.*.** but yet to receive the medicine. They message medicine will be delivered by **-**th July.Today Customers care representative answered not possible today after my phone call. This apps not good for this is not m...
Jul 20, 2019 by Debesh Das
As per the norms, medicines will be delivered in ** to ** hrs. This time medicines are not delivered for more than ** days and when we spoke to customer care they simply say it will be delivered today or tomorrow. ...
Jun 06, 2019 by Pawan Somani