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IndusInd Bank - Indusind credit card collection team torturing

Hrishikesh Maske filed complaint against IndusInd Bank on Jan 23, 2021

I m using indusind credit card since *_* years
Durinng lock down I was unable to pay n got into financial crisis
I have applied for Outstanding to emi conversion , also for restructuring ,multiplayer times but they didn't consider finally I have applied for settlement in five emi they given me setllement officer number but she didn't pick up my calls since * month neither replied back.
Interest is increasing daily
Customer care is not easy to approach
They also not responding well satisafctorily
Collection executives torturing like hell ,I requested them multiple times I can't pay in total plz convert into emi or restructuring or settlement but all in vein,

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

IndusInd Bank

37

Total Complaints

18

Total Resolved

48.65%

Consumer Satisfaction

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