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BookMyShow India - Incorrect Entry Bands Delivered By Book My Show

Misha filed complaint against BookMyShow India on Feb 13, 2018

Had the worst customer experience with Book My Show India (BMS). I booked tickets for VH* Supersonic on Jan **th and they sent me the wrong entry bands, which I found out when I was denied entry to the festival in Pune with the BMS bands that had been home delivered to me. Despite repeated attempts, no one from BMS helped me. I asked if I could get my tickets refunded and buy new ones from the Box Office at VH* but they didn't even allow that to happen. I missed the only band I wanted to attend and had travelled all the way from Delhi to Pune for. I was standing outside the ticket counter at VH* for * hrs with no solution or redressal provided to me. I had booked * tickets (both *-day passes) worth *,***/- bucks! Even after paying so much, BMS refused to help in any way. Terrible customer care agents and management! THE WORST!

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

BookMyShow India

25

Total Complaints

10

Total Resolved

40.00%

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