Housejoy India - Incompletion of house construction and request for refund of money NOC

contract date on Aug **th ****. Project ID:*********
Mr. Mohan Murthy construction
*) we gave contract for * floor construction in Aug **** and till date ** months up they have not even done ground floor
*) We have been continuously asking to provide us with payment schedule which is as per the nationalized bank ( the way they demand the payment as per the progress of the site), but no one has got back to us and keep asking for money without doing work at site
*) We were promised Birla super cement but when we visited the site it was ACC & no one bothered to get back to us on this
*) There were many quality issues ( bars bend & they were just closing the cement like that only if we had not visited the site)
*) Priyadarshi had promised us that we will be working out on completing the project in ** lakhs (even thought the estimate is ** Lakhs) he has denied to talk to us (screenshot attached) and no one responds
*) Nothing in the site is happening as per the timeline shared with us infact, it is ** month now & still they are at ground floor stage
*)There were several incidence of dumping the materials in the road & causing problems to the neighborhood that the relationship with them has spoiled completely & they just wait for a chance to pick up fight & inform the BBMP, Because housejoy delayed so much neighbors have complained to BBMP that they are having problems with our site( things are left unattend), lot of dust etc etc & also some guy has raised litigation also so he can mint some money if possible
*) We had applied for electricity connection (housejoy quoted **k while the actual cost was only **k - why such huge difference?) Housejoy try to mint money here ( Anu Prabakar finally asked us to pay for the generator for housejoy's mistake- customer is the loser here)
*)We have made a total of ~** lakhs payment till date which is **% of the project cost with just ground floor work happening at the site
**) you write and mess on whatsapp group & call no one reponses they just say "we will look into it and get back" but no one comes back
I absolutely dont trust housejoy that they will complete the work *) in time *) with good quality *) promised amount of ** lakhs
Their website has fails marketing jargon's like good quality(attached the pics of their quality all the bars are bend and rusted and they were filling the cement with the bent bar if we had not visited the site at the right time ), hassle free experience (i have had the worst experience calling & messing them everyday with no one responding including the CEO Sanchit & Tibin, you write ** mails they dont bother to reply but their assistant reply on whatsapp saying they have received the mail, but no response), on time completion & construction in *** days
I need justice & as a customer i feel totally cheated and my money being stuck. I have been continuously writing with absolutely, no resolution so far. i need refund of my money & NOC so i can give the project to other vendor