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Go Mechanic - Incomplete service received

Sandeep Kumar filed complaint against Go Mechanic on Aug 30, 2020


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Beginner Sandeep
* hrs ** mins ago, * Views
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Pathetic service
I got my car’s breaks repaired initially which I liked hence I opted for a standard service with them. My assigned service buddy informed that I need to get my wheel cylinders replaced which I have them replaced and paid. They took challenge of a month it’s not even ** days now the handbreak of my car stopped working with other issues. To a surprise the customer service people do not even bother to have a call back done instead keeping myself in circles. First service with them is absolutely good. But they don’t know how to sustain. I am waiting for over ** hours no pickup done from them, no proper response from customer service, escalation team. I need my money back as they failed to give service even after charging.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Go Mechanic

25

Total Complaints

10

Total Resolved

40.00%

Consumer Satisfaction

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