Flipkart. com - Home Town Dazzle Bed not delivered.

I had ordered HomeTown Dazzle without Storage Engineered Wood King Bed (Finish Color - Walnut) through Flipkart.com on June **rd ****. On Fri *th July i got a call from Flipkart saying the product i ordered is damaged so it cant be delivered. They gave me an alternative product, which i did not like fully but i did not want to wait any more hence i said to go ahead. I was given a new date of delivery which was, between Wed, Jul **th '** and Sat, Jul **st '**. Till date i haven't received my product, no one at Flipkart have any clue what is happening? Where is my product? Whenever i call and ask them, they keep on telling me they are investigating and to wait for **/** hours and they will let me know. This is been going on since **st July and till date i haven't received any information about my product. I feel very frustrated and cheated that even after paying the full amount and waiting more than a month i still do not know what is happening with my product. Flipkart as a company is not bothered at all to resolve this issue and have the decency to let me know what is happening.