Air India
- Hefty charges no refund in over a month Open
Vasundhara Bhatia filed this complaint against Air India on Jun 27, 2020
Resolution Demanded:
Refund
The facts of the matter are:
*. I purchased a one way extremely over-priced ticket from Air India website from Delhi to Frankfurt on **th May **** for **th May ****. The e-ticket no. ************* was priced at a whooping INR **,***.
*. Air India is never reachable on phone and never provides appropriate or timely response to emails so I had to make a cancellation of e-ticket ************* via chat function on their website on **th May ****.
*. I was asked to write to ecommerce e-mail for the refund and I did it the very same day. I was also informed that I will receive the refund within **-** days after deduction of INR **** + GST.
*. I have constantly followed up with them over the last * month and I still have not received the refund. I have attached evidence to this complaint.
Please process the refund of e-ticket *************, booking reference YR*JV URGENTLY.
Are you brand?
Are you Lawyer?
Air India
NoBroker
"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
Related Complaints
Air India - Seeking compensation due to physical suffering and mental agony Closed
I had booked ticket from San Francisco to Delhi on **July **** for my Spouse (Ankita Kumari) and my child who is infant (Kashvi Kumari). The date of flight was **Oct****. It was booked more than * months in advance as we were told by the custo...
Apr 25, 2024 by Kusum Kumar
Air India - Air india boarding time issue Closed
We were boarding AI*** which gmr board showing the departure time as *pm and the air india has mentioned that the departure time was *:** pm and due to this ** min difference we missed our flight. We are not responsible for the glitch and i req...
Apr 08, 2024 by Mukund Sharma
Air India - Charged for Extra Luggage Not allowed to Board the Flight Closed
My travel date was **th March ****. Flight *.** AM Mumbai to Mangalore. I was issued a Boarding Pass and checked in my luggage. Charged Extra for Luggage. But when I went to the Boarding Gate, they refused Boarding as they said they had closed ...
Mar 15, 2024 by Suma S
Air India - Flight Delay Closed
On *th January I had to miss my flight from Mumbai to Delhi with PNR number **AZ*V due to very slow process work by ground staff it took them more than ** mins to do the check in baggage clearance for **-** members due to which I had to book in...
Jan 15, 2024 by Rohit Gavhane
Air India - Air india check in counter at shivaji ND non functional Closed
Air india check in counter at Shivaji stadium at *am on *.**.** not functional. Waited for ** minutes....
Dec 07, 2023 by Neeraj jain