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Whitehat Jr - having trouble with WhiteHat Jr If they re denying you further classes

Prabhat Kumar Tiwari filed complaint against Whitehat Jr on Sep 24, 2024

Invoice Date: **/**/**** Total Paid Amount Rs .*****/-
WHITEHAT EDUCATION TECHNOLOGY PRIVATE LIMITED
GSTIN: **AACCW****J*ZY
SAC: ******
INVOICE NUMBER: whjr**************
My name is Prabhat Tiwari. I enrolled my son, Parth Kumar Tiwari, in WhiteHat Jr coding classes in ****. We paid an advance fee for a total of *** online coding classes. As of now, we have completed only ** classes, leaving *** classes pending.
We scheduled many classes, but they were auto-cancelled by the WhiteHat management team. When we asked Parth’s teacher about this, she said:
“Byju’s has not paid us for four months’ salaries, which has led us to take the difficult decision to go on strike. As a result, we will not be able to conduct any classes until further notice.”
I have sent emails to the WhiteHat management team (Riju@byjus.com, pravin@byjus.com, vinay@byjus.com, Byjus.raveendran@byjus.com) but have received no response.
Therefore, I request a refund of my money or the continuation of the coding classes.
Please help in this regard as soon as possible.
Thank you,
Prabhat Tiwari
Student name: Parth Kumar Tiwari
Mobile No **********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Whitehat Jr

43

Total Complaints

13

Total Resolved

30.23%

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