Happy Easy Go
- Happy not refunding my money Open
I booked two indigo flight tickets scheduled on *nd and **th April, **** through happy easy go travel agent. These flights were cancelled due to govt imposed covid restrictions and Indigo has refunded the full amount of Rs **** back to this happy easy go travel agent.
Indigo customer care told they processed the refund to the agent on Aug, ****. Now its November and yet they didnt give refund. They owe me Rs **** from three months back.
I requested for refund multiple times through calls, emails but there is no satisfactory response from their side. They are saying that there is bank failure on their end so they couldn't process refund, but when I asked for a proof of transaction failure there is no response. After this they asked for my bank statement , cancelled cheque, bank details- I have shared everything. I shared my bank details and on the same mail they replied "share your bank details with us"- sending unnecessarily mails and wasting my time.
They are not replying with a straightforward answer about my refund and harassing me. I have been mailing them, sending messages through facebook almost everyday but there is no reply about refund. Either there is no response else they are saying "share bank details" which I already did and then after some mails they are saying " bear with us for next *-* working days"- saying this they are wasting time and harassing me constantly in loop. They are blocking money for the past three months and simply providing same meaningless responses which is exhausting me.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
On feb ** I have booked the round trip from Mumbai to Delhi and because of lockdown the flight has been cancelled and airline refund total amount to the travel agency and travel agency has not refund any amount since * month and not picking the...
Feb 02, 2021 by parul srivastav
This is a very unpleasant, pathetic & traumatic experience following up on this refund process with Happy easy go Please see below email confirmation received from Lufthansa Airlines. On Sat, ** Oct ****, **:** , < customersupport.in@dl...
Jan 31, 2021 by thanoj kavuturu
Happy Easy Go - Refund Closed
I had my flight cancelled in April **** due to COVID-**. Since then I haven’t got my money back. Airline confirmed that only travel Agency can refund the money. I wrote them several emails, calling to customer hotline, no one is reverting b...
Jan 27, 2021 by ADITYA KUMAR TOMAR
Happy Easy Go - Refund issue Closed
I had my flight cancelled in August **** due to COVID-**. Since then I haven’t got my money back. Airline confirmed that only travel Agency can refund the money. I wrote them several emails, calling to customer hotline, no one is reverting...
Jan 22, 2021 by Prabhav Sharma
****************** this is my order id.refund not get till now. I called ur customer care several time. Still not solve the issue. ...
Jan 01, 2021 by Vysakh k k