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Gtpl Broadband - Did not refunding my moneyas they cancelled new connection request

Devashree KS filed complaint against Gtpl Broadband on Nov 19, 2021

I have registered for ** months GTPL finer plan **/**/** but they provided vry poor and irresponsible service. they said in * week I will get my connection but did not provided. On asking for status gave poor response, no response, mentally torture. * day Later updated that they can't provide connection to my flat location so they will refund me, but it is more than * month , they are not refunding my money nor replaying to my mails , not updating me anything about when & how I will get my money back. I havee all records of receipt, mail, what's app chat with their executive too. Please help me get my money back from this fraudster GTPL.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Gtpl Broadband

51

Total Complaints

29

Total Resolved

56.86%

Consumer Satisfaction

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