Google Pay
- Google pay hasn t refunded failed gold transaction amount done on March Open
Murshid Rahuman filed this complaint against Google Pay on Mar 24, 2021
I tried purchasing gold from Google pay for an amount of *****. But the transaction went into pending stage even though I got sms confirming money was debited from my account. After a while the transaction status went from pending to failed and was mentioned that the amount will be back in *-* working days. I contacted Google pay after the * and *rd day waiting al last **min to get connected only to be told the money is safe and it will be back soon. After the *th day I called and they escalated the issue and collected my bank statement to confirm that the money was indeed debited and was asked to wait another * working days to get the issue resolved. That deadline was over on **rd and the money still isn't back nor have I heard from anyone from the Google team. I tried calling them again on **rd only to wait ** minutes kittulle multiple times only to get the called disconnected due to their 'technical issue s'. After connecting they are claiming they re-escalated the issue and I'll have to wait another * days. The amount of mental stress I'm going through is unbearable.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Google Pay
Resolved
Frustrated? File a Complaint
Powermax Fitness
"Thanks Voxya for helping to resolve the issue."
Kadem Nagaraj G
Related Complaints
Google Pay - Recharge amount debited and the recharge canceled Closed
I have recharged and my amount debited and the recharge canceled on Google pay jio recharge ...
Apr 01, 2023 by Sharavanan
The money have not credited to my bank account, it is still in the Google pay business account... It was transferred by the customer to my business app...
Feb 27, 2023 by Prajwal C S
Google Pay - Amount debited order not placed Closed
While making payment for the order I made through google pay, amount got debited but order has not been placed. I again placed the same order and again the amount deducted. For ₹*** worth food I paid zomato ₹*** through google pay. So...
Feb 12, 2023 by Sumalatha K
Google Pay - Refund issue Closed
I tried purchasing gold from Google gold locker but unfortunately the amount was stuck so I waited * days for the refund of the amount but I didn't receive any so I contacted Google support but they escalated the problem every time telling me t...
Jan 06, 2023 by Ashika poojari
Google Pay - Not received Refund Closed
I paid my eb bill online. The transaction got failed but i did not receive the refund...
Nov 18, 2022 by Deepegaa Muthusamy