Google Pay - TRANSCTION FAILLED ^Open

I have Tansfer amont ***** on May *th from ICICI to HDFC, and also shared statement on **th but no reply and again **th and **th send bank statement but amount not received and no reply from any one. I had contacted google pay customer servic...

May 28, 2020 by Venkataramana Sandhu

Google Pay - AMOUNT NOT RECEIVED ^Open

MY NAME IS VEMULA ARUN KUMAR FROM TELANGANA STATE @DIST JAGTIAL , MOBILE NO : **********, ON DEC **TH **** I TRANSFERRED AMOUNT TO ONE PERSON BUT STILL NOW AMOUNT NOT RECEIVED (receiver mobile no **********) THAT CUSTOMER AND REFUND ALSO NOT A...

May 14, 2020 by VEMULA ARUN

Google Pay - Electricity bill payment not paid money deducted ^Open

My name is Atul Kumar i live in kanpur uttar pradesh on **th april i have made a google pay transaction to pay my electricity bill of rs **** to kesco money got debited and i got the confirmation on that time that your transaction successful bi...

May 06, 2020 by Atul Kumar

Google Pay - Transaction pending ^Closed

I have transferred *****rs to the recipient account But it's not credited to the recipient, And every transaction is happening same...

May 04, 2020 by Ravikiran Ashok

Google Pay - Amount refund related ^Open

We have done a payment of rs *** for train at * april **** fut transation failed through google pay after so many times trying to contact google pay customer care they ask personal secret information atm card no expiry date cvv and otp they as...

Apr 19, 2020 by Adarsh dwivedi

Google Pay - Refund related ^Closed

On ** August I paid *** rs to oyo via Google pay. Due to some reason I couldn't stay and oyo provided me a full refund and when money didn't get credited in my account, I contacted oyo and they had sent me every single information with refund ...

Apr 15, 2020 by Himani

Google Pay - Google trains money debited but transaction failed ^Open

Hi, There is a dispute raised for the transaction more than ** days ago and I have also sent all the requested bank statements and bank confirmation but I have not heard back from Google since then. The Case ID is [*-*************]. UPI tra...

Apr 04, 2020 by Chintan vahia

Google Pay - Amount got deducted while booking Train ticket booking not done but amount got deducted ^Open

Amount got deducted while booking Train ticket.booking not done but amount got deducted. Already raised many complaints still no response.transtion Id -************....

Apr 04, 2020 by Kanha

Google Pay - Money loss through Google pay ^Open

Sir iam writing this complaint because I lost money through Google pay .I was trying to send money to friend the was debited from my account but the money is not credited to my friend's account I tried to send money again by my another account ...

Mar 30, 2020 by Arjun Krishna

Google Pay - I transferred money using google pay money is debited from my account but not reflected on receivers ^Open

I am writing to you to raise an issue about: Money Transfer & UPI The issue that I have experienced was: i transfer amount of INR ***** (upi transaction id is ************) TO MY FRIEND ACCOUNT USING GOOGLE PAY ON ** FEB **** NEAR * AM . STI...

Mar 30, 2020 by Kawaljeet

Google Pay - No response of dispute for refund ^Closed

I recharged JioFi on *th of february while its only few more days left for the plan to expire. When the existing plan expired asked me to recharge to connect to the network. When I check with Jio they informed no amount received and my bank tol...

Mar 21, 2020 by Diya Johnson

Google Pay - Money Transfer by upi ^Closed

Sent a money other current account but didn't get them l am trying to many times to Google pay castmer care ...

Mar 08, 2020 by Ganesh bhausaheb Bhad

Google Pay - G pay customer supprt ^Closed

I have done a self-transfer of *K and it's failed and money gets deducted. I have contacted the GPay customer care and the agent who attended my call is Anjali. She was so rude and not ready to transfer the conversation to the supervisor as I...

Mar 08, 2020 by Sanjay Krishnan JV

Google Pay - Google pay Money deducted from my account but is not reflected in receivers account ^Closed

I have done a transaction via Google pay on March *, ****. Money got deducted from my bank account but that did not get into receivers account until now, I have raised the dispute on the app for no resolution. I need the money back, Google pay ...

Mar 07, 2020 by Prashanth Narva

Google Pay - Money debited and says successful transaction but merchant says it failed and an autorefund is done ^Closed

UPI Transaction Ref No.************ Successful as per Google Pay. Merchant says 'auto-refund' done. Issuing bank confirmed there is no refund received....

Mar 07, 2020 by Rahul Sadhananthan

Google Pay - Money not refunded in google pay even after trying to file a complaint ^Open

I transferred some amount to my dad on **st of february which failed . After raising bbps dispute, nothing happened. Tried to contact google pay that too didn’t work as they never showed or replied to my complaint ! Intried filing in billdesk...

Mar 06, 2020 by Sreekanth M R

Google Pay - Money not send or received back ^Open

I send money two different google pay users but both didn't received my money.and more than *working days not yet received back to my account ...

Feb 25, 2020 by Raghu Muthukrishnan Govinda raj

Google Pay - Amount deducted ^Open

During a transaction our amount have been deducted **** Rs(Transaction Id:************)status: pending; for that clarification we have called to google Pay customer care No .while calling them a person spoked to us immediately call got disscon...

Feb 17, 2020 by Devaraju k

Google Pay - Google pay transctions failed but amount debit not refund ^Open

I made a money transfer from Google Pay app on January **, which had failed, money was deducted from my account till date returns have not come. Account Name - Vansh Enterprises - allahabad bank Account Number - *********** IFCS code - ALLA****...

Feb 11, 2020 by DILIP KUMAR JOSHI

Google Pay - Amount deducted but neither credited to recipient account not credited back to my account ^Open

The amount has been deducted from my account when paid to a recipient but the same has not been credited to recipient account not added back to my account and same is still showing as processing from last * days. As per the policy of google pa...

Feb 11, 2020 by Anshul Singour

Google Pay - Transaction related complaint ^Closed

send money to my friend,but not received in his account.the money left in my account...

Jan 23, 2020 by Abdul Jaleel

Google Pay - Bill Not Paid Amount Deducted from Account ^Closed

On * Jan **** - I have paid electricity Bill. I got message 'Bill Payment Processed' and on ** Jan ****, when I was cross checking whether bill is paid or not. I saw that my bill was not paid and still same outstanding amount is shown. I ra...

Jan 20, 2020 by Pranesh Naik

Google Pay - Payment still processing ^Closed

On *.**.**** I send Rs **** by google pay app the payment debit ed from my account but still google pay shows payment in processing I try to resolve problem to google pay app but No use please reply my payment.......

Jan 17, 2020 by Karnan Thulasingam

Google Pay - Amount is not refund ^Closed

My friend sent to the amount of Rs. **** /- transfer to my account on **.**.****. My friend account debited ****rs .but not credited my Account. ...

Jan 14, 2020 by Ashok

Google Pay - Gpay Transaction ^Open

I have to pay loan amount of Rs.**** on **/**/**** . i have use gpay for paying loan, when i did *st payment that blinks a failed . then i tried a second time it was successfull after * mins later first transaction was also successfull so i go...

Jan 11, 2020 by Prem Singh

Google Pay - Upi paid 2 times both times not received ^Open

Two time * in January *** debited and one time **** debited from upi and not transferred to upi account holder they are super fraud...

Jan 05, 2020 by Kshitij Ranjan

Google Pay - Refund not credited ^Closed

I made a payment on ** oct **** through google pay app to my tata sky account. But the amount got deducted from my account but never reached the tata sky account. Google Transaction id is CICAgKCmif**Wg. I already called the support for * times...

Jan 05, 2020 by Deepak thakur

Google Pay - Paid amount through Google Pay for HP gas refill ^Closed

Made a transaction on ** Oct **** of ***.**/- for HP gas refill through Google Pay. I raised complaint to google pay on November *th **** and raised a dispute in bank.From *th november i'm contacting google pay every-time they say in * business...

Dec 25, 2019 by Alekya Nidiguntaplem

Google Pay - Amount debited not credited ^Closed

Amount debited from my account on **st october not not credited to beneficiary and also not refunded back till date.....

Dec 13, 2019 by aarti negi

Google Pay - Refund amount not credited by Google pay ^Open

Refund reference no *********** of amount *** has not credited by Google pay about * month delay ...

Dec 09, 2019 by Pratyush sinha

Google Pay - About google pay transaction ^Open

On *th nov ****, I send money to some one, money get debited from my account but merchant havent gotton money till the date...and my money also not get credited in my account since *month...i tried all the customer support number but no one gav...

Dec 07, 2019 by Vaibhav khairnar

Google Pay - Worst Experience ^Closed

This is the complaint which was given on ( Case ID [*-*************] ) where i had complaint to GOOGLE PAY . They had post pone * ,*,** days . Bank statement each and every way. now they are telling go to bank after * months . we are helple...

Dec 04, 2019 by abdulkhaleel

Google Pay - Refund amount not credited to account by Google pay ^Open

On ** nov **** i made order through swiggy but somehow order was not processed but amount was deducted from account. But after camplaining to swiggy they have refunded the amount from their end but Google pay has not credited the amount in bank...

Dec 03, 2019 by Pratyush sinha

Google Pay - Money not refunded in account ^Closed

I have made transaction of ***** INR from my account and Google pay declined transaction because daily limit of transaction is out of limit. But money is deducted from my account but after * days this Money is not credited to my account. I have...

Nov 28, 2019 by Nikhil Sambhaji Jadhav

Google Pay - Amount not yet credited ^Closed

Till today the amount of rs.**** not credited or returned...

Nov 27, 2019 by Swaminathan v

Google Pay - Money not credited ^Open

I have done a payment of rupees **** to my husband on November ** th. It's debited from my account but it's not credited to my husband and not yet refunded....

Nov 26, 2019 by Neethu lukose

Google Pay - No Response or Refund for the transaction ^Closed

Transaction initiated on **th October, for which Rs.**** got deducted but not credited to the intended recipient. However, I have not received the refund yet. The customer care number as given in Google search never gets connected...

Nov 21, 2019 by Mukundan NS

Google Pay - Amount is debited from my account ^Closed

Hi team, I have sent **** on October ** through Google pay but the amount was not sent to the receiver, so I have waited for * working days, later I have raised dispute and contacted the Google pay team but still amount is not received....

Nov 13, 2019 by Vinodini

Google Pay - Amount but being refund after failed transaction ^Open

Transaction initiated on **st October, for which Rs.**** got deducted but not credited to the intended recipient. However, I have not received the refund yet. The customer care number as given in Google search never gets connected...

Nov 12, 2019 by Navin Simon

Google Pay - Not Refunding my amount for Failed Transaction ^Open

For paying my child's school bus fee Rs *,***.**, I used google pay app on Sept *th, **** and they deducted the amount from my Bank Account but did not pay the vendor Atom Technologies Ltd. I raised a dispute from the app and waited for * weeks...

Oct 28, 2019 by KRISHNA KISHORE SURAMPUDI

Google Pay - REFUND NOT INITIATED BY GOOGLE PAY ^Closed

I made the payment of Rs. ****.** to Myntra via UPI ID through Google Pay on **th September. The amount got deducted from my account but the transaction failed on Myntra App. I called up Myntra for a refund but they have not received the amount...

Oct 17, 2019 by Anupama Vijay Udawant

Google Pay - On June th my sister did money transfer of rs from Google Pay app and it shows payment was deli ^Closed

On June *th my sister did money transfer of ****rs from Google Pay app and it shows payment was delivered to me on on my app it shows money was received but wen I chcek my bank account der is no amount received for ****rs and we raised dispute ...

Oct 09, 2019 by Satheesh

Google Pay - Money not Transferred but Debited from my account in Google Pay ^Open

I made a transfer through Google Pay and Money was debited from my account and has not been addded to beneficiary account or refunded back to my account. ...

Sep 18, 2019 by Udit Gupta

Google Pay - Electricity bill not paid ^Open

I paid my electricity bill of rs.**** to UPPCL through Google pay on July *the,**** .The money debuted from my account but till date the bill payment is still pending . I have several complaints to customer care of Google pay but not resolve my...

Sep 18, 2019 by Ahmad nawaz

Google Pay - Google Pay Train Ticket Booking Issue ^Closed

I had booked train ticket on ** July **** using Google Pay the process itself is worst first they will deduct money and they will transfer to Irctc once success.But after deducing money if process fails while transferring to IRCTC the money ...

Sep 13, 2019 by A V S RAVI KUMAR

Google Pay - Money debited through googlepay but ticket was not booked ^Open

booked irctc tickets throgh google pay app,at **th august .The transaction failed first time and also second time , its been ** days, with * working days ,the money was not credited to my account.the customer support was giving false hope .....

Sep 10, 2019 by MANAS BHAR

Google Pay - Money debited from my account but was not credited to merchant account ^Open

I made a transaction through google pay inorder to book a bus ticket. money was debited from my account but was not credited to merchant account ,and i even did not received a bus ticket i was asked to make *nd transaction by merchant ..and ...

Aug 29, 2019 by Rohan jiwatode

Google Pay - Amount failed and not refund within 3 working days ^Open

Amount deducted twice on **-**-**** but not refund back the failed transaction which was a success after * days (**-**-****) according to Google, where the pop-up reflected at the time of failure the transaction that "Amount will be refunded wi...

Aug 21, 2019 by NAGAR MAJITHIYA

Google Pay - Gold sold but money not received ^Closed

On **th June I’ve sold my gold in gold vault for ****.* mg for the rate of ****.**/- till then money has not been credited. I am contacting regularly Gpay support but they not assuring when my money has been credited ...

Aug 17, 2019 by Sarath

Google Pay - Scammed via Google pay by someone posing as defence personnel ^Open

I tried selling something on OLX and someone approached me posing as Soldier in Indian Army and he also shared his ID Card which made me trust him and then when I wanted to receive money, sent me a pay request which as I am not regular user of ...

Aug 16, 2019 by Pravin Pandya

Google Pay - Payment not refunded by google pay ^Closed

I made one payment by google pay to oyo on ** July **** for Rs. **** with UPI Transaction ID - ************ but oyo didn't received it hence not book the room. Amount was deducted at same time and I opted for payment in dispute through option a...

Aug 13, 2019 by SARANG SHASHIKANT KOLHE

Google Pay - Amount not refunded ^Open

I have done one transaction on **/**/**** which was unsuccessful but I got an sms that amount is deducted from my bank account so I raised dispute on **/*/**** but till now amount is not refunded and one of ur employee name mr Gaurav told me th...

Aug 08, 2019 by Mayank Gupta

Google Pay - Failed transaction refund not yet recieved ^Open

I have made the electricity bill payment on **st july which was failed on **nd july ****, but the debited amount is still not reverted. I had a word with google pay customer care *-* times but every time they said it will take next * business d...

Aug 07, 2019 by Uma Kant

Google Pay - Refund not received from Google Pay ^Open

I had made a transaction on July *st, **** through Google Pay. Initial transaction was failed were amount got deducted from my account as well and then i had to make second one. Still i have not received my refund for which transaction got fail...

Aug 06, 2019 by Nayana S

Google Pay - Google pay not initiating refund ^Open

I took an ola cab on **th july and the amount was paid from google pay. The amount was deducted from my account and showed successful but ola cabs didn't received any money. I contacted ola cabs and they confirmed the same that they haven't got...

Aug 02, 2019 by deepanshu khatri

Google Pay - Refund not done ^Open

I did a transaction through Google pay to purchase train tickets. The money was debited from my Icici bank account but the transaction failed and tickets were not issued. Google pay informed it will be refunded but has not been done. I asked my...

Aug 02, 2019 by Kumar Bastian Victor

Google Pay - Google Pay(Tez) not linking bank accounts ^Open

Today(**-**-****) morning I opened the application, by default it shows a message like your mobile number was de-registered and asked me to register again, so I entered my mobile number and register using OTP and then it asked to retrieve all c...

Jul 30, 2019 by Kola Hanumanthu

Google Pay - Money transection fraud ^Open

I posted an add on olx to sell then some one called me and said i want to buy then he said ill pay you **** in advance and then he said to install Google pay so i can send you the money. I was not aware of google pay how to use it. Then he ask...

Jul 24, 2019 by Sitara Ansari

Google Pay - Money debited but not credited to beneficiary ^Open

Have paid an EMI payment ****/- to the lender on **th July ****. But until now the payment not been credited to the lender. Have taken relentless following up with the customer care team, but none of them has shown any interest in resolving the...

Jul 22, 2019 by Syed Sajad

Google Pay - Google pay failed transaction amount not reverted ^Open

On **th June I have tried to book movie tickets from Book my show site using google pay. But the transaction failed and my precious money (***.**)got deducted from my account. And I did not get my planned movie tickets, it is very disappointi...

Jul 17, 2019 by srujan ranga

Google Pay - Refund not yet credited back to my account ^Open

This is to state that on **th of June I tried to book a train ticket through Google pay but whatsoever the transaction failed due to which I m eligible for the refund. I have been chasing Google pay since **th June for the refund but they are u...

Jul 16, 2019 by Sweta Yadav

Google Pay - Fraud transaction ^Open

Some fraud account asked to click on link on Google pay and my ₹*** got deducted so that he can pay to buy item from OLX from me. This person gave pan card of fake person. Please see images attached. He is again and again sending me re...

Jul 14, 2019 by Niharika Srivastava

Google Pay - Money debited ^Open

I pay Rs*** by Google pay to my friend on * july ****. My money debited from my account but money doesn't go their my friend account. I request to google pay please credit my Rs*** to my account My UPI transaction id is ************. Google tra...

Jul 13, 2019 by Ajit Anand sah

Google Pay - Fraud transaction did ^Open

* fraud transaction of ****/- each (Total-**,***) dated -**-Jul-** has been done through my google pay account. I have notified to google pay team about these frauds but they have not resolved the issue they just keep telling that they cannot d...

Jul 11, 2019 by Ayub Shaikh

Google Pay - Failed UPI payment ^Open

I made a payment via Google Pay known as Tez on **.**.****. The payment was for Rs. **,***. The money was deducted from my account and the app showed that transaction has been completed. However, the recipient did not receive the money. Further...

Jul 08, 2019 by Srinivas M

Google Pay - Google pay transaction failed ^Closed

I did Transactionon ** july**** status shows transaction failed...still money was deducted from my account * july ****on . Its been a week I 'm contacting gpay support with proof still money not reverted to my account .Each time they ask me to ...

Jul 07, 2019 by Namrata Patil

Google Pay - Reward is not add in my bank account in 25 days ^Open

ABHISHEK Kumar patna India bihar ...

Jul 03, 2019 by abhishek kumar

Google Pay - COMPLAINT AGAINST GOOGLE PAY ^Closed

I HAD MADE A UPI TRANSACTION OF INR ***** DATED **/**/**** BY SCANNING THE QR CODE AT A FURNITURE SHOP AT GOREGAON MUMBAI. HOWEVER, THE MONEY DID NOT REACH THE DESTINED ACCOUNT BUT THE PREVIOUSLY MENTIONED AMOUNT GOT DEBITED TO MY BANK ACC...

Jun 29, 2019 by ASHISH SRIVASTAVA

Google Pay - Refund against dispute not credited ^Open

I have opened a dispute on Google pay for transaction done towards Tata sky UPI payment of Rs. **** since **rd May ****. Rs ****.** debited from a/c ****** on **-**-** to VPA billdeskpg.tatasky@icici (UPI Ref No ************). Their chat suppor...

Jun 18, 2019 by Pradeep Patil

Google Pay - Google pay not paid my amount to bharat gas ^Open

I had paid to Bharat gas on ** January **** through google pay and payment was a failure at the Bharat gas site. Neither google pay returned my amount nor Bharat gas. I had raised the issue at Bharat gas portal but they denied and said to appro...

Jun 16, 2019 by TAPAN KUMAR PATI

Google Pay - My sister transfered me 9000rs from the Google Pay app and it shows the amount was sent and even to ^Closed

On June *th my sister did money transfer of ****rs from Google Pay app and it shows payment was delivered to me on on my app it shows money was received but wen I chcek my bank account der is no amount received for ****rs and we raised dispute ...

Jun 08, 2019 by Shakuntala thapa

Google Pay - Refund not received ^Closed

I tried paying my tneb bill payment of RS ***. Which got failed. And I'm following up with google pay support for ** days and still i didn't receive the refund which is actually my money. I'm struggling to get back "my money". It was forwarded ...

May 31, 2019 by Delli Ganesh

Google Pay - Gold Valut ^Open

I sold Gold with reference Google Transaction ID: CICAgKCKt_ObPA, Amount: ₹*,***.**, in which money is not credited back to your bank account. Nor, I have received the gold back in the vault. They promised me a response in * business days. St...

May 30, 2019 by Neelam

Google Pay - Amount debited but not received by beneficiary ^Open

I have done the transfer of ***** from my account to another account using Google pay. The amount was debited but not received by the beneficiary. It went * months I am calling them it's not getting fixed yet. ...

May 17, 2019 by Sagar Patil

Google Pay - Amount not refunded ^Open

I have booked two train tickets from Google pay on **th April’**, but in some circumstances, my travelled planned was changed. I have cancelled the ticket but only one ticket was cancelled and another was not cancelled. There is some technica...

May 08, 2019 by Srinandan

Google Pay - Amount not refunded ^Closed

I have paid an MSEB light bill amount of ****. The transaction failed amount debited from my account Rs **** on ** March ****. Its a month they are giving only the false commitment to me that I will get the refund in * business day. They keep...

Apr 29, 2019 by Rashmi Langhe

Google Pay - Transactions successful but not delivered to beneficiary account ^Open

On * March I had transferred **** Rs in my daughter account still the transaction successful but not received money to my daughter. Today on * April it been complete one month but no action had been taken till now. No response from them. ...

Apr 06, 2019 by Swapnil

Google Pay - Money not returned ^Open

I had made a transaction on April *nd **** from my Hdfc bank to Tamil Nadu electricity board. Even though the transaction failed my money is not being refunded. Still, any contact pay is gone in waste as they always keep saying wait * more days...

Apr 05, 2019 by Vishnu darshini

Google Pay - Recharge failed and not received refund ^Open

Recharge is done through Google pay but failed on **th March ****. Till today I have not received the refund and customer service executives are not responding properly....

Apr 02, 2019 by Charan a c

Google Pay - Amount debited from account but not credited to the receivers account ^Open

On *th Feb ****, we made the transfer of an amount of Rs.****/- from Union Bank Of India to another Union Bank Of India at ** o clock. This amount is debited from my account but not credited in receivers account. On that day we made ****/- * t...

Mar 30, 2019 by YELLAPU SATISH BABU

Google Pay - Money not credited to the merchant's account ^Open

I used Google Pay to book my flights through Yatra.com on January **. The amount was debited from my account but Yatra claims that they haven't received the money. All my repetitive complaints to Google Pay has shown no effect and all they have...

Mar 10, 2019 by Prutha Chandrashekhar Kale

Google Pay - Transection failed ^Open

मैंने ** जनवरी **** को लेन देन google pay की सहायता से की थी जिसमे भेजे जाने वाली रकम द्वितिय व्यक्ति को प...

Feb 11, 2019 by Sourabh namdeo

Google Pay - My money got debited from the my bank account but was not credited to my friends account -reg ^Open

Sir, On **.**.**** i have done a UPI transaction (UPI ID: ************) for Rs. ****/- from my account ( HDFC Account No: **************) to my friends account (SBI Account No: ***********) via Google Pay. The amount was already debited from ...

Jan 29, 2019 by RAHUL A RAJ

Google Pay - Suspended Google Play Console Account without warning ^Open

Iam Google Play Console Account pay ** doller, but My account suspended without Warning, iam set my developer name Jaiprakashsmt only, please Release Account or Refund my money... Website:-https://play.google.com/apps/publish/ Iam pay ** do...

Dec 06, 2018 by Jaiprakash

Are you Google Pay?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent ISP Complaints

How to file a complaint against Google Pay?

Go to "File a Complaint" page
Choose Google Pay and write your complaint in detail
Enter your personal information to create an account
Get refund / replacement / damages from Google Pay