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Google Pay (81/166)

166 Total Complaints
81 Total Resolved
48.80% Consumer Satisfaction

If you are searching for Google Pay Review on internet then you have reached the right place. You can read the full Google Pay Reviews here. Get answer to questions like if Google Pay is real or fake? Google Pay is legit or scam? if Google Pay is safe? All Google Pay reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Google Pay so that it help others to make wise decisions. The Consumer satisfaction score of Google Pay is 48.80% because out of 166 consumer complaints, only 81 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Google Pay?

If you are not satisfied with Google Pay, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Google Pay


But before filing a complaint, you should

a. Contact the customer support of Google Pay first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Google Pay

Find the contact details of Google Pay to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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Google Pay - Refund issue Closed

I tried purchasing gold from Google gold locker but unfortunately the amount was stuck so I waited * days for the refund of the amount but I didn't receive any so I contacted Google support but they escalated the problem every time telling me t...

Jan 06, 2023 by Ashika poojari

Google Pay - Not received Refund Closed

I paid my eb bill online. The transaction got failed but i did not receive the refund...

Nov 18, 2022 by Deepegaa Muthusamy

Google Pay - Deducted money from my account Closed

I have **** money in my account yesterday that money has been deducted from my account without any reason . So kindly refund my money ...

Jul 02, 2022 by Babul Brolta

Google Pay - Data Privacy Issue Closed

Google Pay is saving some data under pay contact which they do not delete even if payment profile is deleted. On reinstalling the app the data resurfaces. Their product team has responded back that this data can not be deleted....

May 26, 2022 by Ashish Pandey

Google Pay - Transaction failed but deducted and no refund even after 1 week Closed

My transaction failed but money not credited yet. Google transaction ID-CICAgOCL*da*LQ UPI transaction ID-************...

May 13, 2022 by Somnath Banerjee

Google Pay - Google pay has deducted Rs but the credit card bill payment is not reflected Open

I have made my credit card payment of ***** Rs. on *rd April **** from Google pay. It shows that the transaction is successful but the payment is still not reflected in my credit card. On **th April ****, I have raised complaint on Google pay b...

Apr 14, 2022 by Kamal Arora

Google Pay - Amount debited by bank but reached vendor Closed

On *th February ****, scanned with Google pay to pay vendor for Rs.***, vide UPI/P*M/************/BharatPe/YesBank Y. It is debited to my Axis Bank account but not reached the vendor...

Feb 07, 2022 by Prabhakaram Ganti

Google Pay - Amount not refunded to my account after transection got failed Open

I have transferred **k to merchant account using Google pay with my SBI account, unfortunately the account was closed. So Ideally amount should be refunded back to my account. This has been more than ** days and I still didn't receive the amoun...

Jan 18, 2022 by Deepak Kumar

Google Pay - Merchant service wasn t good the products aren t returnable need to throw in dustbin Closed

hi i have made a payment from google pay to merchant the merchant gave me a faulty products which aren't returnable so i asked google pay to raise a refund instead of that googlepay is saying me to say to my bank to raise a chargeback. the amo...

Dec 06, 2021 by vinay kumar

Google Pay - Send Money but not getting recharged Closed

I made the payment. money was deducted from my account. but not getting charged. i want refund....

Nov 26, 2021 by Shishu Kumar

Google Pay - Upi transaction processing Money debited but not yet reciieved by the recipient niether the amount i Open

I have done upi transaction from my google pay account for rs ***** and I don't know where my money is still it has not been recieved by the benificary nor it has been reversed back to me. This is totally unfair and pathetic service . How is it...

Nov 13, 2021 by Suraj khiani

Google Pay - Google payment Closed

Maina Google pay sa ek merchant ko * September ko *****aur **** rupay pay kiya tha lakina paisa mara account sa cut gay aur unka account ma gay hi nhai hai ...

Oct 07, 2021 by Vishal verma

Google Pay - Money deducted from my account but receiver not to agree that he received money Open

Sir on ** September I maked a payment through Google pay of *** rupees ,but at that moment transaction status is shown cancel but after some time this transaction is completed and balance deducted from my account and receiver not to agree this ...

Sep 21, 2021 by SAMIR KUMAR

Google Pay - Transaction failed but amount deducted Open

I have tried to transfer ₹***** * times , the first transaction failed and amount deducted but it got refunded then I tried again that also failed and the amount has been deducted from my bank account but it hasn't refunded transaction ID : *...

Sep 18, 2021 by Abel k varghese

Google Pay - Stuck payment Closed

Sir i made transaction via google pay on August * to the receiver but the amount does not credited to their account but the amount debited in my account. Please help me to refund my amount. Thank you sir....

Aug 17, 2021 by Lakshmanan

Google Pay - Payment made by Google Pay App Money debited from payer s bank account Payee reported nonreceipt of Closed

Payment made by Google pay App on **.**.****. Ref: UPI Txn ID ************. Money debited from my SBI Bank Act linked to Google Pay. Payee reported non receipt of payment. Money not refunded to my Bank Act....

Aug 06, 2021 by Gautam Niyogi

Google Pay - Payment successful but merchant account not credited Open

I have made transaction through Google pay by scanning the qr code at some shop on **th of July ****. The amount was debited twice but merchant account was not credited even once. I have also raised a dispute and reached to the Google pay help ...

Aug 04, 2021 by Sunny Godavarthi

Google Pay - Fraud through banking account via google pay app Closed

Respected Sir/Mam I m Yogita Kumari. I have a saving account in Punjab National Bank with Account No. ****************,Branch Ghee Mandi,Amritsar.This is regarding fraudulent transactions from my account held on date **...

Aug 04, 2021 by Yogita Kumari

Google Pay - Money is debited from my account but not received by the other party Closed

Sir, I transferred **** INR rupee to someone but the money is not received by the other party and I also complaint about this issue in bank from last month but they didn't responded. Sir I really need that money because I have to pay my college...

Aug 01, 2021 by Harsh Bihani

Google Pay - Amount is not refunded in my bank account after 4 months of failed transaction from irctc Open

Amount debited from my bank account to book the ticket from irctc and the transcation was failed and ticket was not booked. Transaction was done through the google pay , but still not refunded my amount. playing the hide n seek game in between ...

Jul 29, 2021 by Richa Thakur

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Questions about Google Pay

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How to contact Google Pay?

You can call Google Pay toll-free helpline number at 1-800-419-0157.

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