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Gomechanic Car Service - GoMechanic spoiled my car by doing bad paint job

Ashwani parmar filed complaint against Gomechanic Car Service on Jul 4, 2021

Job Card No:- *****************
As Per Gomechanic Term The Car Should Be Delivered Within * Days,
As Per Term Given On Website.
And The Lockdown Started Around **th April. So GoMechanic Have No Right To Say That The Delay Was Coz Of Lockdown.

Secondly They Are Not Able To Prove Me That They Had Used DuPont Paint As Per Contract. That’s Why I Am Doubtful For Colour Used Might Be Third Class Quality,
That’s Why Again And Again Problem Are Occurring (The Worst Part Was Colour Crack which they repaired but still in many part I can see colour bubbles )

Even Prashant Shetty Had Said That Yes There Are Problems With Work Done.
Even Rakesh Ji Had Visited Workshop And Had Seen The Problem, Even I Had Shared The Photos Of The Same With Him, But The Person Above Rakesh Ji Is Very Arrogant And Had Talked To Me Very Rude Way Never Try To Understand The Problem. It took Around * Months still my Work Is Not Done Properly,
While Giving Car To GoMechanic ( SS Autotec) Their I Had Found Anand As GoMechanic Executive,
While Giving Car I Had Asked ** Times About The Quality Of Work. He Assured Me Many Time That You Would Get The Work Just Like Showroom Condition, Even You Would Not Able To Notice As It’s Repainted ( After His Word I Had Handed The Vehicle To Service Station ), Even When I Had Given My Car ( Battery Of My Car Was Fully Working ) But Now They Said Battery Is Damaged As It’s Old.
Even They Had Misplaced My Lots Of Stuff. Just Like Horn, Toolkit , Jack.
Even They Had Kept My Car On Flat Tyres Even After Complaint Several Of Time, When Rakesh Ji Visited Workshop After My Request Then He Made Workshop Change My Tyre.

After few conversations they transferred my car to other workshop ( on which I said measures to follow )
No Pinholes Should Be There,
No Colour Rundown Or Thick Layer Should Be Visible.
No Bubbles.
And No Colour Removal.

But now after * months I got my car with Touch Up Work, not an professional work, even I can see many colour layers at sum point I can see inside black lines .

My Point Is When I Had Given My Full Car For Repaint Then Why Would I Agree For Touch Up As The Error Occurred Time To Time .

I am really frustrated from GoMechanic service and I request you to help me out with my loss

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Gomechanic Car Service

19

Total Complaints

8

Total Resolved

42.11%

Consumer Satisfaction

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