Gomechanic Car Service - I cannot take back my car from Gomechanic
saravana kumar filed complaint against Gomechanic Car Service on Aug 10, 2021
I took a repair service for my car, Maruti Swift-Petrol ( TN** BH ****) at Go-mechanic on July *th . After that I drove the car hardly **-** KM and experienced the same original problem(car broke down on its own during middle of the driving and not able to start) still not arrested , so immediately (July **th ) notified to the mechanic (Sans motors, Pallavaram) and they came and towed back my car to their Garage.
Also I spoke with the Service buddy two days later for follow up , he told me that he will check and respond back . Today again I called him and during the conversion I came to know that they still didn’t find what is the issue in the car.
Since yesterday(**/**/****) I have been trying to contact your service buddy to ask about my car but no response. Last friday i was told that i need to pay **k for spare parts to get my car ready, otherwise i can take back my car.
This is happening after almost ** days of repair inspection into my car , why cant these kind of estimation not done within few days or even weeks of taking into custody , above that i already spent **,*** with Gomechanic for the same problem but still my problem did not arrest , now service buddy is saying this additional issue not related with the **,*** work( i am not convinced)
First point why Job ID is not created on time , it was created after having so many mails and phone calls(you can check the mail history and Job ID created date)
Second , Last wednesday i called your (**** ****** ,***** ***** ) three times to ask for call back from escalation team lambeswar , even then i didnt get any call back from them till today.
Now i understood you are expecting **k to repair my car that too i dont have any trust on you as this is going like trial and error , not having any competence to identify the issue.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Siddharth Srivastava on Jun 2, 2023
Gomechanic Car Service – Vehicle ABS Sensor damaged while Tyre serviceClosed
I have given my car to GoMechanic on **th April ****, in running condition. After delivery of the car, I found that there were noise coming from the breaks and ABS sensor light was frequently getting ON and OFF. I i...
Bhanu Kumar Raman on May 18, 2023
Gomechanic Car Service – Regarding Illegal parking and used abused language Closed
Sir/Madam, had given my car to gomechanic for reparing purpose. But after a month there was asking a lot of amount for the repair. Then I denied, we asked to return my car . This conversation was about * months back...
Fouzi Singh on Jul 6, 2021
Gomechanic Car Service – 3 mant s gadi khadi rkhi hClosed
Meri gadi Renault lodgy Jiska registration number RJ**UE**** hi vah Pichhle * mahine se workshop per khadi hai aur aur gomechanic Walon se a vah taiyar Nahin Ho Pa rahi hai to Sar kripya karke mujhe Meri gadi Wapas ...
Ashwani parmar on Jul 4, 2021
Gomechanic Car Service – GoMechanic spoiled my car by doing bad paint jobClosed
Job Card No:- ***************** As Per Gomechanic Term The Car Should Be Delivered Within * Days, As Per Term Given On Website. And The Lockdown Started Around **th April. So GoMechanic Have No Right To Say Tha...
Sreekumar A on Feb 13, 2021
Gomechanic Car Service – Damaged windscreen glassClosed
I believe the company is in a rush an didn’t even. Wait for my inputs to my previous complaint. They have damaged my windshield and all glasses with scratches ( attaching photos) no one contacted me before closing ...