Ola Cab Mumbai
- Fruad by OLA Driver Open
Akash Anant Joshi filed this complaint against Ola Cab Mumbai on Oct 13, 2021
I faced very horrible experience from Ola driver even with OLA CRM.
As me and my family were traveling by ola on **th October **** **:** pm from Borivali to Khar. we forgot our * bag in the cab were * newly purchased speaker inside the bag with other food item.
Now here we are struggling to connect with driver to collect our belongings, he first insured us that he will check and get back to us, but when we tried to connect with him in next couple of minutes he directly disconnected our calls and then switched off the number..when I raised the complaint for left my belonging in cab, the OLA support services declared that the complaint is resolved without any investigation and before taking any confirmation from us.
As per our discussion with driver and his response towards our concern we thought our bag is stolen.
Is this way to resolve customer complaints by OLA ??????????
Driver name: Shakir Husain Gualm Husain Rasul
Vehicle Info: Mini White Celerio Tour H*
Vehicle No. : MH**CV****
CRN No. : **********
Also the toll-free number is invalid
Phone number ***-********
Very pathetic Response by OLA
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Ola Cab Mumbai
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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