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Zoomcar India Pvt Ltd

 - Fraudulent car company Open

Aesha shah filed this complaint against Zoomcar India Pvt Ltd on Jul 02, 2019

We had booked a car from Borivali. Car was out of battery and dirty. Pick up time was * am. Details were provided at *.** then were given another car at ** am from Sion approx ** km from the actual location. The car was also in bad position got the car at *.** pm it was dirty and the wiring was extremely lost. So AC did not work and it was foggy weather so the person driving had to keep wiping with the handkerchief and drive which almost was risking our life. The car stopped working at Vashi had to get it to repair which took us * hours. We reached our destination at **.** pm wherein the travel was only * hours ** mins. Our booking check-in was **.** am. We missed the entire Saturday and more than that we were exhausted and the compensation was given is one-way fare cab from Borivali to Sion. Is this a resolution we were calling them the whole day no response was given to us properly. They kept us on hold for hours, I have all the recordings as well. We had booked a house worth **** for Saturday and the entire thing turned out to waste.

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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Zoomcar India Pvt Ltd

31 Total Complaints
10 Total
Resolved
32.26% Consumer Satisfaction

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Related Complaints

Zoomcar India Pvt Ltd - Zoomcar Not Refunding my money Closed

I have cancelled my Zoomcar booking on Nov **, **** and its been more than ** days now and still I didn't recieve my refund. When contacted with their support team via phone, they tell that within ** hours the refund will be processed but which...

Feb 10, 2021 by Gowtham

Zoomcar India Pvt Ltd - No refund 3 months due Closed

Cancelled a booking ** days prior to schedule journy in November. Tried every way contacting them on every platform, even on their app. No response anywhere. Only received DM in twitter saying to wait * weeks , *weeks etc every time. No prog...

Jan 08, 2021 by Nikhil Omar

Zoomcar India Pvt Ltd - Refund not done Closed

Booking ID: JPS*NV*** Completed on **th OCT But still my ****rs refund is not given by Zoomcar also they are not even imforming me about the delay. ...

Nov 21, 2020 by Sathish G

Zoomcar India Pvt Ltd - Zoomcar not Processing Refund Closed

Booking ID JPS*NE*MT, Refund pending of INR **** , its over month, Many customer are facing same issue. Its Customer hard earned money that Zoomcar is looting...

Nov 04, 2020 by azmat ali

Zoomcar India Pvt Ltd - Zoom car India Pvt Ltd Refund Closed

Booking Id: JPS*NPKR* I booked a vehicle on **th June **** from ZOOMCAR USING THEIR APP and i had faced several issues after booking to starting the journey, the car was cancelled and replaced multiple times. At the start of journey the car ...

Aug 29, 2020 by Nazir Khan

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