Sbi Cards - Fraudulent activity on SBI Credit Card

Sachin Kadam filed complaint against Sbi Cards on May 10, 2021

Transactions happened on. *-dec-**** and none of the OTP I got on the same date and even within * hrs still * transactions happened of **k Rs.
Also, the amount transaction mode was activated without OTP

Sbi not yet all heaping and providing details how was the transaction happened and saying that the transaction happened on *-dec-**** and OTP delivery on *-dec-**** at *:** am on mobile still this transaction is valid and approved by visa

But when I have asked provide details of every step so that I can repeat the same then they are not giving details

Also, they are saying that time some issue is there but from the sbi statement it seems that the transaction happened in India only then how the time zone difference is coming sbi not yet clear

Also they are saying that as per the rule they are not able refund but not share the details which rules

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Sbi Cards

Total Complaints

Total Resolved

27.27%

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