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ICICI Bank Limited - Fraud Incorrect Maturity proceeds on FD ICICI Bank

Gaurav Barman filed complaint against ICICI Bank Limited on May 2, 2021

I have a savings bank account with ICICI Bank, Kolkata, Burrabazar Branch with account number ************. I have invested in fixed deposit in bank as per deposit advise (FD Number ************) to be matured on ** Apr **** without auto renewal.

On the date of maturity, my FD was auto renewed without consent and also the principal amount was less then the maturity proceeds. As per the FD advise, maturity amount was supposed to be *,**,*** but I only received *,**,***. I have submitted form **G for all the financial years and there should was no TDS deduction as explained by bank representative. I have the acknowledgement saved for all **G submissions.

Bank is unable to explain why FD was auto renewed without consent and why the maturity proceeds was credited less then the declared amount in FD advise without TDS. There is no account of the difference of amount I received on maturity and one declated on the FD advise.

Attached is the FD advise for your reference. Password to open the attachment is ************.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

ICICI Bank Limited

65

Total Complaints

20

Total Resolved

30.77%

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