Happy Easy Go
- Fraud Cheating by HappyEasyGo Closed
I made * bookings from MAA to RDP (cost- *,*** INR) and TRV to MAA (cost-**** INR). On that day after some time, I cancelled the *st booking and called HappyEasyGo regarding the cancellation and how they will be processing the amount so that I can rebook. I asked whether the refund will be in the form of a credit shell or in a bank account. And they told since I cancelled so the amount will be refunded to my bank. So, I booked another flight from MAA to RDP (cost- *,*** INR). But then cancelled both the tickets on the same day because of the increasing COVID** cases. I booked all the three tickets on "Free flight cancellation" on *rd April **** and cancelled on the same day. Later, I called HappyEasyGo regarding the refund and they said Rs. *** for each booking will be charged and the rest amount i.e., **, *** will be refunded within **-** days which is **th April ****. After a week I made a follow-up again, and they said the same. On **th April **** I ranged them again, they said full amount will be refunded except for the convenience fee of *** INR each booking and will be refunded any day after **th April ****. I waited and today on **th April **** when I still didn't get my refund I called them up and they told that "free flight cancellation" was valid only before COVID** pandemic and now it is not applicable. They cannot commit my refund. Hardly they can give **** INR per booking as refund and that too they can't guarantee.
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Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
On feb ** I have booked the round trip from Mumbai to Delhi and because of lockdown the flight has been cancelled and airline refund total amount to the travel agency and travel agency has not refund any amount since * month and not picking the...
Feb 02, 2021 by parul srivastav
This is a very unpleasant, pathetic & traumatic experience following up on this refund process with Happy easy go Please see below email confirmation received from Lufthansa Airlines. On Sat, ** Oct ****, **:** , < customersupport.in@dl...
Jan 31, 2021 by thanoj kavuturu
Happy Easy Go - Refund Closed
I had my flight cancelled in April **** due to COVID-**. Since then I haven’t got my money back. Airline confirmed that only travel Agency can refund the money. I wrote them several emails, calling to customer hotline, no one is reverting b...
Jan 27, 2021 by ADITYA KUMAR TOMAR
Happy Easy Go - Refund issue Closed
I had my flight cancelled in August **** due to COVID-**. Since then I haven’t got my money back. Airline confirmed that only travel Agency can refund the money. I wrote them several emails, calling to customer hotline, no one is reverting...
Jan 22, 2021 by Prabhav Sharma
****************** this is my order id.refund not get till now. I called ur customer care several time. Still not solve the issue. ...
Jan 01, 2021 by Vysakh k k