Air India
- Forced to purchase duplicate ticket at airport Open
Jacob Mario filed this complaint against Air India on Apr 06, 2022
Resolution Demanded:
Apology
Refund
Air India Booking Reference Y*WKM for two passengers DEL to COK on AI *** on * March ****. Despite having valid fully paid for tickets, senior citizen was forced by AI staff at DEL check-in to purchase another on-the-spot ticket for Rs.**.*** for same flight as they could not find booking record in their system despite having an e-ticket with passenger name. Details of the complaint attached.
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"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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