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Uber Eat

 - Food not delivered and charged Open

PRAVEEN KUSHWAHA filed this complaint against Uber Eat on Aug 15, 2019

Wrong order brought by a delivery guy and when I ask him to get me the correct order than he denied and called customer care people. Customer care guy asked me to accept the wrong order or else you will be charged. When I denied from accepting wrong order then they cancelled my order from their end and I was charged by Rs. ****. **. When I called customer care on no ****** ***** then they said your amount will not refund. My order never delivered to me and they eat my hard earn money. Customer care people are not trained and do corporate gundagardi with customers. Please help me to resolve the issue.

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Uber Eat

5 Total Complaints
1 Total
Resolved
20.00% Consumer Satisfaction

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Related Complaints

Uber Eat - On 21st September 2019 at Mumbai India parcel delivered by delivery partner Mohammad Sajid collected Closed

Deails in title ...

Oct 03, 2019 by Dilip

Uber Eat - Food was damaged but was ignored Open

I ordered a barbeque chicken from a restaurent through uber eats. As it arrived, I noticed the package is very wet. There is no other liquid other than toum sauce inside. I took the photo of the parcel itself and raised the ticket, threw that s...

Nov 22, 2019 by Jeeva Bharathi

Uber Eat - Non veg food delivered to Vegetarian Open

I ordered for a veg pizza and received a non veg pizza instead ! I asked the delivery partner and he said that he didn’t know what the package contained. So tried calling the customer helpline number listed , no response . Called the ...

Jul 13, 2019 by Sourabh Sethia

Uber Eat - Package not delivered even after paying in advance Open

We have order on **nd June **** with order no #BDD** after paying Rs ***.** though debit card. After some time got message that order got delivered. To our surprise we have not got any call from the delivery person further cell no mention of de...

Jun 24, 2019 by sachin haridas

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