Flipkart
- Flipkart returned a damaged product from customer and not compensate the full amount of my costly Le Open
Vishalkumar Prajapati filed this complaint against Flipkart on Dec 19, 2023
As a new flipkart seller, i sold my first * costly led products through Flipkart on Nov **, **** worth **** (Excluding flipkart fees). I delivered the products in a laminated box with safe packaging to avoid damage. After that, the customer generated return request on the day of delivered the products by writing a wrong reason about product color. After waiting for more than ** days, my products arrived in a very bad condition in different cheap plastic bags. Flipkart returned my products in a plastic bags which in terms lead to fully damage my products. I applied for SPF claim to Flipkart and they took around * to * days and approved a claim of **.** Rs only, which is not suitable for my claim. My products are of high quality and expensive and how flipkart issued a cheap amount of my broken products. Even though it is my total loss as i can not resale it due to its damaged and fully unworking condition. I tried very hard to their customer service for resolution but they denied and not giving me my full refund. I am helpless and not deciding what to do for such situation. I am hoping a help from consumer court. Just because for them it is less amount but for me is my survival money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Flipkart
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
Related Complaints
Flipkart - Order not yet delivered but marked as delivered Closed
I ordered an item from flipkart, i did not receive the item, but in their website it has been marked as delivered ...
Aug 17, 2024 by Sheema
Flipkart - No refund or replacement provided Closed
I ordered Ant Esports KM**** LED keyboard and mouse, it was a combo product on **th of July and paid full amount of ₹***. It was delivered on **rd of July. Order id OD******************. I opened the box and found only the keyboard and not th...
Aug 08, 2024 by Shairy Chowdhury
Flipkart - Neither refund nor replacement was given Closed
I ordered Ant Esports KM**** LED keyboard and mouse, it was a combo product on **th of July and paid full amount of ...
Aug 08, 2024 by Shairy Chowdhury
Flipkart - Package not delivered Closed
My mother was not knowing about the order so when the delivery agent called her then she refused to accept that order saying it is not her's, the the agent requested my mother to share the OTP for "cancellation" process. My innocent and illiter...
Aug 07, 2024 by Sweta Kumari
Flipkart - Package not delivered Closed
My order was to be delivered on *nd August. It's been * days. Delivery boy calls and says we don't deliver grocery at door step. And everyday they just delay and reschedule it. It's been * days. No one came to deliver. So pathetic behaviour and...
Aug 06, 2024 by Nisha
