Kodak tv SPPL
- Faulty tv not being repaired replaced Open
S Rajesh filed this complaint against Kodak tv SPPL on Jul 27, 2021
Dear Sir/Madam,
I wish to complain about Kodak Smart Tv (Company- SPPL/Super Plastronics Pvt Ltd) purchased on **th Sept'** and installation done on **th sept'**,
invoice no. FAC*R***********, kodak *** cms (** inches) ultra HD LED purchased thru Flipkart.
I am complaining because the TV had an issue with its main board for which a complaint was given to the Flipkart and Kodak tv as well thru email on *th May '**.
After many reminders and phone calls after ** days (approx) one so-called technical guy came with a new board but could not fix the tv so left saying to come later once he receives another new board from the company.
Since then this new TV is lying dead without any use.
till now (**th july'**) no board is sent by the company, I have been calling them frequently and sending several emails and asking status of issue but their one stereotype mail comes that they have receive my mail and working on it, part will be sent once they receive it.
Due to their negligence and unprofessional behaviour I am losing my warranty for said tv and money as well, on top mentally harassment extra. My all purchased subscriptions to subscribe tv and data are gone in vain just because of their leniency.
It seems they are deliberately delaying in my case so that I lose my tv warranty so that i cannot claim further, their after sales service seems to be a scam as they dont want to fulfil their services once their product is sold.
Now, I want this tv to be replaced with a new one as I cannot rely on their upcoming board whether that will also work or not or this tv will work like new or no henceforth formal complaint is given to you.
Please look into matters and do the needful.
I look forward to hearing from you asap to resolve this problem, I may be contacted on my email or ph no.
I am attaching herewith all relevant copies/details.
S Rajesh
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Kodak tv SPPL
Resolved
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