Kent Ro Water Purifier
- Faulty service led to RO filters and membrane damage Open
Sandeep Aggarwal filed this complaint against Kent Ro Water Purifier on May 09, 2024
The Kent RO engineer visited on ** Apr **** for routine service. Soon, we realised the RO had started rejecting excess water from the outlet pipe. We again called the technician on * May ****. He claimed to fix it but when we observed for another day, it was found that the problem was not fixed. I again called the Kent RO and asked to send a different engineer this time. The engineer told me that filters and membranes have choked and need to be replaced which will cost more than **** Rupees. But I replaced these filters and membranes * months before and was not facing any issues until ** Apr ****. The Kent RO Engineer is responsible for damaging my machine but now the company is not fixing my machine.
I have been getting my RO service done regularly every * months since I replaced the filters but suddenly the machine is damaged because of the faulty service by the engineer.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Kent Ro Water Purifier
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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