- Faulty Item was delivered and then no response from Pepperfry team last 10 days Closed
A dining table was ordered from Pepperfry which was delivered on *rd Feb and was faulty. Complaint was raised on the same day and the case Manager Mona Singh called me. After that no action was taken and the furniture is lying in my office last ** days. I have been following up with their customer support everyday and they say they will get back but nothing happens. This is mental harassment. Looks like the company just wants to make money and not bothered if the product delivered was faulty!!
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
Order number: *********. Order place for a dining set and tea table however due to panademic we all got stuck.In the first place if Pepper fry can deliver then they should not have taken the order.No post taking the order they are not respondin...
Jun 01, 2020 by Avantika Agarwal
I placed an order on pepperfry and now due to COVID ** related issues ,I want to cancel that order but pepperfry is not letting me cancel even though the order has not beem shipped yet....
May 12, 2020 by Shubhi Aggarwal
I ordered a blue carpet from pepperfry. the blue they showed in pictures is very different from what was delivered. They are no acknowledging this and refused to accept returns. ...
Feb 24, 2020 by Anusha Singh
I ordered two chairs from Pepperfry. One of the chair was delivered in a damaged condition. I requested for the replacement. They denied to provide replacement but only return of the product. So, I requested to take both the chairs as retur...
Feb 23, 2020 by D Oza
We wanted wooden TV unit, so we visited PepperFry showroom at Kandivali West. We have seen finish / colour of Siramika Honey Oak Bar Unit and we found it matching with rest of my wooden furniture. We ordered Siramika Honey Oak TV Unit on **-Jan...
Feb 13, 2020 by Trividh Patel